Customer reviews from Dymo.com
DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Customer Rating
1
Lower your Label prices
on March 15, 2023
Posted by: Wallet Destroyer
Won’t allow any other labels but DYMO’s super high priced labels.
Response from Dymo.comBy Tarun, DYMO, March 22, 2023
Hello. Thank you for providing your feedback for the LabelWriter 550. We are sorry to hear that you are unhappy with our product. Your feedback will be forwarded to the appropriate department. Our DYMO printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding and label jams.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Bad driver software
on March 6, 2023
Posted by: Label writer 550
from Cincinnati, OH
Bought new 550 that came with a roll of labels. Printer will not detect the roll. Can't print.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, March 7, 2023
Hello.
We sincerely apologize for the inconvenience caused. To resolve the issue, please power cycle the printer by removing the labels together with the spool, power adapter and USB cable. Press the power button 15 times, re-insert the power adapter, labels and spool and make sure the spool is pushed all the way down.
Connect the USB cable and try to print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. To resolve the issue, please power cycle the printer by removing the labels together with the spool, power adapter and USB cable. Press the power button 15 times, re-insert the power adapter, labels and spool and make sure the spool is pushed all the way down.
Connect the USB cable and try to print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Proprietary labels at twice the price
on February 20, 2023
Posted by: lonlyboy
We have been using the 400/450 for years. We don't use a branded label, just generic. We use these for visitors at all our customers sites. They have sites internationally so you are talking about 1000s of visitors daily. The proprietary labels are way beyond expensive. We did the calculations and over a years time of buying the new labels, it's cheaper to buy different branded label printers and switch all our sites over. Dymo just kill their sales of the Dymo lablewriter series with this one.
Response from Dymo.comBy Satya, DYMO, February 23, 2023
Hello,
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. We have changed to this idea of using authentic labels as we received several complaints regarding above mentioned issues in that year of 2019 and 2020, so our team introduced RFID chip inside label roll to avoid those issues. However, your feedback is valuable for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. We have changed to this idea of using authentic labels as we received several complaints regarding above mentioned issues in that year of 2019 and 2020, so our team introduced RFID chip inside label roll to avoid those issues. However, your feedback is valuable for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
The software for mac reaked havoc on my macbook
on February 16, 2023
Posted by: bobster
from arizona
This was the worst purchase for our office. The software does not function with mac and behaves like malware. What a nightmare!
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, February 16, 2023
Hello.
We sincerely apologize for the inconvenience caused.
Kindly navigate to dymo.com, click Support>Download Software>Not Sure Which Software To Choose>Compatibility Chart to verify whether your Mac is compatible with the printer or not. If the printer is compatible, kindly uninstall the software then reinstall it to resolve the issue.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Kindly navigate to dymo.com, click Support>Download Software>Not Sure Which Software To Choose>Compatibility Chart to verify whether your Mac is compatible with the printer or not. If the printer is compatible, kindly uninstall the software then reinstall it to resolve the issue.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
DYMO goes alone
on February 8, 2023
Posted by: Phil2023
from San Diego, CA
DYMO has chosen the road taken by most printer makers, who are requiring branded ink cartridges, except that here it is DYMO only labels. Well, I doubt DYMO can replace our specific cryogenic labels. Too bad. This is a bad business decision for DYMO. We are returning the one we just bought today. BYe bye DYMO!
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, February 9, 2023
Hello.
We sincerely apologize for the inconvenience caused.
LabelWriter 5 series printers were designed to work with DYMO authentic labels to reduce issues such as excessive feeding, label jams and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
LabelWriter 5 series printers were designed to work with DYMO authentic labels to reduce issues such as excessive feeding, label jams and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Only works with a few select labels
on February 7, 2023
Posted by: Nate4554
from PA
This is on paper such a great printer, better than the 450 series in many great ways. On just hardware alone this is a 5/5 product.
Unfortunately, they made the decision to only allow Dymo brand labels.
This would be acceptable if they offered a broad range of labels for this device, but they only offer a limited selection--none of which work for our purposes. I would gladly void the warranty and use other labels, but DYMO insttalled RFID chips to ensure there is no way to use other labels on this device. This is a wonderful piece of tech now utterly useless for us.
A sad example of prioritizing profits over customers.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, February 10, 2023
Hello.
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. We have received many complaints regarding the mentioned issues in shorter period time, so our technicians come up this this new idea. However, your feedback is valuable for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. We have received many complaints regarding the mentioned issues in shorter period time, so our technicians come up this this new idea. However, your feedback is valuable for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Wow really?
on February 3, 2023
Posted by: nope666
They discontinued the 440 model for the 550 and make it so you can't use other labels. Its just as bad as nespresso.
Response from Dymo.comBy Cynthia, Dymo, February 8, 2023
Hello.
We sincerely apologize for the inconvenience caused. LabelWriter 5 series printers were designed to work with DYMO authentic labels to reduce issues such as excessive feeding, misaligned printing and label jams.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. LabelWriter 5 series printers were designed to work with DYMO authentic labels to reduce issues such as excessive feeding, misaligned printing and label jams.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Try fixing your registration tab "language".
on January 16, 2023
Posted by: SReed
from Redlands CA
Not happy with your site to register and download. It's not the product it your site!
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, January 17, 2023
Hello.
We sincerely apologize for the inconvenience caused.
Kindly reach out to us via our website or through LiveChat and we will be happy to assist you with registering your device.
We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Kindly reach out to us via our website or through LiveChat and we will be happy to assist you with registering your device.
We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com