Customer reviews from Dymo.com
DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Customer Rating
5
Great for home!
on January 12, 2024
Posted by: amandar740
[This review was collected as part of a promotion.] I LOVE having this label maker. I would label everything in my house if I could!! I’ve wanted this for awhile but couldn’t justify buying it but so glad I have it now! Works great!
Written by a customer while visiting Dymo.com
Customer Rating
5
This is so handy
on January 8, 2024
Posted by: demonwitch1031
[This review was collected as part of a promotion.] This label maker is so handy for printing printing labels and address labels it's perfect for what I need it for and the cool thing too is it even prints barcodes and qr codes to Iove this label printer and best part is the labels aren't that expensive either 😀
Written by a customer while visiting Dymo.com
Customer Rating
1
Not for me
on January 3, 2024
Posted by: HUWJ
Bought this printer a few weeks ago and i should have stuck with my old printer as it was much better
Response from Dymo.comBy DYMO NA, January 11, 2024
Hi. Thank you for contacting us.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us, and please be aware that this information will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us, and please be aware that this information will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Can get it to print for my Mac
on December 31, 2023
Posted by: LN1234
from Tracy CA
I have a Mac, and I had a Dymo 450 for years and it no longer worked. I got the 550 and I don't understand how to use it. I have done everything as required in the order suggested. Tried a test print and dymo doesn't recognize my printer. It shouldn't be this difficult. Help!!!! I'm running System 14.1.1
Response from Dymo.comBy DYMO NA, January 2, 2024
Hello.
We sincerely apologize for the inconvenience caused.
To resolve this issue, please make sure you have the DYMO Connect software installed. We recommend connecting the USB cable directly to the computer as we do not support the use of USB hubs/adapter/docking stations. For a Mac we recommend using the USB cable Type B to Type C as that will allow you to connect the printer directly.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
To resolve this issue, please make sure you have the DYMO Connect software installed. We recommend connecting the USB cable directly to the computer as we do not support the use of USB hubs/adapter/docking stations. For a Mac we recommend using the USB cable Type B to Type C as that will allow you to connect the printer directly.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
I don't like it because it doesn't work for me.
on December 30, 2023
Posted by: Unhappy3
I bought this a few months ago and could not use my labels.
So I ordered labels and have been unable to use them because I cannot get the program to install and even work. I had the 440 and liked it until it stopped working.
So I ordered labels and have been unable to use them because I cannot get the program to install and even work. I had the 440 and liked it until it stopped working.
Response from Dymo.comBy DYMO NA, January 11, 2024
Hello. Thank you for contacting us.
We sincerely apologize for the inconvenience caused.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
In addition, the DYMO Connect software is compatible with this device. To download it, kindly visit dymo.com> Support > Download Request > Not Sure which software to choose > Compatibility chart > Search by software.
The compatible software name for Windows computers is DYMO Connect Software version 1.4.5 and for Mac computers, it's DYMO Connect Software version 1.4.5.
NOTE: Ensure your printer USB is disconnected from your computer port during this entire process and reconnect it after the installation is complete
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
In addition, the DYMO Connect software is compatible with this device. To download it, kindly visit dymo.com> Support > Download Request > Not Sure which software to choose > Compatibility chart > Search by software.
The compatible software name for Windows computers is DYMO Connect Software version 1.4.5 and for Mac computers, it's DYMO Connect Software version 1.4.5.
NOTE: Ensure your printer USB is disconnected from your computer port during this entire process and reconnect it after the installation is complete
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Junk
on December 27, 2023
Posted by: RLTT
I’m hopefully be able to return the printer I purchased less than two weeks ago as your software will not work with OS Sonoma
Response from Dymo.comBy DYMO NA, January 15, 2024
Hello. Thank you for contacting us.
We sincerely apologize for the inconvenience caused.
DYMO Connect Software version 1.4.4 is compatible with MacOS Sonoma. To download this software, kindly visit dymo.com> Support > Download Request > Not Sure which software to choose > Compatibility chart > Search by software > DYMO Connect for Desktop is th software name.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
DYMO Connect Software version 1.4.4 is compatible with MacOS Sonoma. To download this software, kindly visit dymo.com> Support > Download Request > Not Sure which software to choose > Compatibility chart > Search by software > DYMO Connect for Desktop is th software name.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Software not working
on December 21, 2023
Posted by: wizzy1977
I upgraded from a 400 Turbo to a 550 Turbo and upgraded software. Wow what a joke. Will not load after installation. I have an Apple Mac Mini with iOS 14 Sonoma. My 400 Turbo did not have any issues and Now i wish I did not upgrade.
Response from Dymo.comBy DYMO NA, December 26, 2023
Hello.
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
To resolve the issue that you are facing, we recommend a clean/uninstall of the software. For a guide on how to perform clean/uninstall please go to dymo.com>Support>DYMO Help Center and search for the article: "How to completely uninstall the DYMO Software? "then follow the steps listed there.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
To resolve the issue that you are facing, we recommend a clean/uninstall of the software. For a guide on how to perform clean/uninstall please go to dymo.com>Support>DYMO Help Center and search for the article: "How to completely uninstall the DYMO Software? "then follow the steps listed there.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Incredibly slow - get coffee to print each label
on December 21, 2023
Posted by: fxmkr
The 550 is incredibly slow to print on Mac OS. Apparently, from what I have researched, it goes out to a Dymo server to validate the brand of the label FOR EVERY LABEL. And, the Dymo server, being bombarded by every printer for every label is slow to respond. p.s. I am on a Mac Studio (fast) and a 1 GB fibre line for Internet (fast).
If the network access per label is true, it represents the pinnacle of bad programming, bad product management and a bad company for not addressing this for years.
Response from Dymo.comBy DYMO NA, December 26, 2023
Hello.
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
Please know that our LabelWriter 550 is not compatible with any Server, the print job does not go through any Dymo server to validate the brand of the label for every label. The network access per label is not true.
If the printer is printing slow, please try the troubleshooting steps below to resolve the issue:
1. Remove both the power and the USB cable from the back of your LabelWriter.
2. Remove the labels from the feed path (use the black release lever located on the left-hand side).
3. Click on the Apple logo on the top left corner and go to System Preferences → Printers and Scanners.
4. Select LabelWriter and select 'Open Print Queue' from the right-hand side. If there is anything in the queue cancel it.
5. Remove LabelWriter from Printers and Scanners using the minus button ('-') on the bottom of the list.
6. Re-attach the power cable to the LabelWriter.
7. Re-insert the labels into the feed path.
8. Re-attach the USB cable (ensure that it is connected to the computer)
9. Open Software, create a label, and print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
Please know that our LabelWriter 550 is not compatible with any Server, the print job does not go through any Dymo server to validate the brand of the label for every label. The network access per label is not true.
If the printer is printing slow, please try the troubleshooting steps below to resolve the issue:
1. Remove both the power and the USB cable from the back of your LabelWriter.
2. Remove the labels from the feed path (use the black release lever located on the left-hand side).
3. Click on the Apple logo on the top left corner and go to System Preferences → Printers and Scanners.
4. Select LabelWriter and select 'Open Print Queue' from the right-hand side. If there is anything in the queue cancel it.
5. Remove LabelWriter from Printers and Scanners using the minus button ('-') on the bottom of the list.
6. Re-attach the power cable to the LabelWriter.
7. Re-insert the labels into the feed path.
8. Re-attach the USB cable (ensure that it is connected to the computer)
9. Open Software, create a label, and print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com