Customer reviews from Dymo.com
DYMO - 2112552 LabelWriter 550 5.34 in. x 8.5 in. x 7.38 in. Label Printer with 62 Labels/min Print Speed - false
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - 2112552 LabelWriter 550 5.34 in. x 8.5 in. x 7.38 in. Label Printer with 62 Labels/min Print Speed - false
Customer Rating
1
Great concpet
on September 13, 2022
Posted by: jkeough
from Seattle, WA
The Dymo 30252 labels that shipped with the dymo labelwriter 550 are too big for the opening in the feeder. It's about 1/4 an inch to large and the labels get mashed if we attempt to force it in.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, September 14, 2022
Hello.
We apologize for the inconvenience caused by our printer. We would like to inform you, the place where you feed the labels you could see a label guide (grey color) which is able to be moved left and right according to label size. Please make sure the label guide is moved to extreme right before feeding the label. However, you feedback is important for us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the inconvenience caused by our printer. We would like to inform you, the place where you feed the labels you could see a label guide (grey color) which is able to be moved left and right according to label size. Please make sure the label guide is moved to extreme right before feeding the label. However, you feedback is important for us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
DRM ruined a great product
on September 23, 2022
Posted by: Oscaron
from Michigan
We purchased a dozen of these devices for work and every single one of them have rejected the included roll of labels as 'not-authentic'. We then purchased a few rolls of genuine Dymo 30252 labels and 30374 cards. Both fail to work. We've had to order 450s instead.
Our policy has been changed to not purchase any more DRM burdened products.
Response from Dymo.comBy Satya, DYMO, September 23, 2022
Hello.
We cordially apologize for the issue you are facing with LabelWriter 550 printers. Could you please make sure those are new generation label rolls, as these printer works only with DYMO labels which are manufactured after April 2020. If issue persists also on new generation labels, kindly call us to get resolved quickly and efficiently. However, your feedback is much appreciated to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We cordially apologize for the issue you are facing with LabelWriter 550 printers. Could you please make sure those are new generation label rolls, as these printer works only with DYMO labels which are manufactured after April 2020. If issue persists also on new generation labels, kindly call us to get resolved quickly and efficiently. However, your feedback is much appreciated to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
The jury is still out on this one :-(
on September 25, 2022
Posted by: Hultgren
from Hvalvik, Faroe Island
I have 'upgraded' from my old Labelwriter 400 Turbo to Labelwriter 550 because I always have been satisfied with the old one. Now to my dismay I find that the Label roll example thats included in the box, does NOT work... The printer keeps telling me that the labels is unrecognized. I have NOT bought a new roll yot, so I do not know if its a printer issue or a label issue.....
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, September 27, 2022
Hello Hultgren.
We sincerely apologize for the inconvenience caused. Our LabelWriter 5 series printers have been designed to work specifically with our genuine DYMO labels manufactured after April 2020 to prevent issues like excessive feeding, label jams, and misaligned printing.
We recommend cleaning the sensors of the printer. Remove the front panel of the printer, locate the sensor board below the black lever and clean them thoroughly using a dry cotton bud.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care.
We sincerely apologize for the inconvenience caused. Our LabelWriter 5 series printers have been designed to work specifically with our genuine DYMO labels manufactured after April 2020 to prevent issues like excessive feeding, label jams, and misaligned printing.
We recommend cleaning the sensors of the printer. Remove the front panel of the printer, locate the sensor board below the black lever and clean them thoroughly using a dry cotton bud.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care.
Written by a customer while visiting Dymo.com
Customer Rating
5
Stay away from this brand all together.
on September 27, 2022
Posted by: Larrydontlikedymo
from Chicago
Since Dymo has made it clear they want you to spend 3 times the amount on labels and really do not care if a small business struggles with the ever rising cost daily, it would be in your best interest to go back to paper and tape. And I am sure I will get the standard verbal big corporate response on how they told you that it will not work with any other labels other than Dymo. Save it. Don't need to be railroad into a corporate speech about how Dymo can monopolies a market. Thank you Dymo for setting my mind straight and protecting your share of the market, I could only hope this company will go out of business by making such horrible decisions, I however will be looking for any other competitor to do business with in the future. Also you got 5 stars so this could be visible to the people who actually read the positive only, you should read the negatives first.
No, I would not recommend this to a friend.
Written by a customer while visiting Dymo.com
Customer Rating
1
What a waste!
on November 1, 2022
Posted by: Meghan
from Portland, OR
I have thirty rolls of your older labels that don't work in this printer! I feel like I just threw away money!
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, November 10, 2022
Hi Meghan,
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. If your 30 label rolls are from DYMO, We would replace them with new label rolls for free of charge. However, your feedback is valuable for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. If your 30 label rolls are from DYMO, We would replace them with new label rolls for free of charge. However, your feedback is valuable for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Unable to use company preprinted Label
on November 2, 2022
Posted by: patsycash
from ireland
I just bought this printer to replace our labelWriter 450. But unforunatelly it will be going back to my supplier as it cannot detect our preprinted labels
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, November 10, 2022
Hello.
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. However, your valuable feedback is important for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. However, your valuable feedback is important for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
DYMO 550 is absolutely terrible
on November 8, 2022
Posted by: Staten
from California
My DYMO Duel Printer suddenly stopped working. I tried everything and finally purchased a DYMO 550. None of my DYMO labels would work. I found out that I had to purchase new labels with an approved code on the back side. The software is impossible to use and the user explanations are useless. The older product and software were very user friendly and useful this new product is absolutely terrible. Also the new product will not sync with the Apple Contacts file. I feel that I have been cheated.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, November 10, 2022
Hi Staten,
We apologize our product and software has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. If your label rolls are from DYMO, We would replace them with new label rolls for free of charge. However, your valuable feedback is important for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product and software has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. If your label rolls are from DYMO, We would replace them with new label rolls for free of charge. However, your valuable feedback is important for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
DOESN'T WORK WITH PRINT SERVERS!!!
on November 28, 2022
Posted by: RowdyLabeler
from Albany, NY
This does NOT work like prior non-turbo models. At least partially my fault for not studying better, but there should be big, bold letters stating this. Since the 550 turbo has an ethernet connection, this model will NOT work with Dymo, HP or any other print server as far as I can tell. We're dead in the water. Hopefully we will be able to return or exchange. We need these networkable.
Response from Dymo.comBy Satya, DYMO, December 1, 2022
Hello.
We apologize our product has not met your expectations. The option of connecting to print server is removed as labelwriter 550turbo is capable of having its own static IP and also can she shared on local networks with Ethernet cable. We tried to make it more user friendly and avoiding extra installations but we failed in your case. However, your valuable feed would help to improve ourselves always
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. The option of connecting to print server is removed as labelwriter 550turbo is capable of having its own static IP and also can she shared on local networks with Ethernet cable. We tried to make it more user friendly and avoiding extra installations but we failed in your case. However, your valuable feed would help to improve ourselves always
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com