Customer reviews from Dymo.com
DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Customer Rating
5
No ink, no problem!
on April 13, 2025
Posted by: elizadeath_4886
[This review was collected as part of a promotion.] I absolutely LOVE these little devices! Dymo uses a direct thermal printing process (basically it uses a hot roller to transfer designs on heat-reactive labels) that never requires ink.
I used to use an older version at my old printing job, and, let me tell you: the print quality and speed has increased significantly. It’s also MUCH quieter. Confirmed: Using with this little guy in the middle of the night like some kind of label-obsessed goblin won’t wake up your significant other!
Of course, it has its limitations, but let’s be realistic about what this product is meant to do. It’s entirely grayscale, and it’s not meant to print super high-quality images either. That being said, I *was* impressed by the image quality despite the dpi being very low because of the grayscale range.
I plan to use this predominantly to create informational labels for my local garden club’s annual plant sale. I’m still playing with the software design suite to find a good layout for the plant labels. Turns out that the standard labels are also water resistant which is a plus but not foolproof for plant labels. Dymo also sells waterproof labels if you’re interested, but, wow are they pricey!
TLDR; This is a neat little machine, and I will get plenty of use from it!
Written by a customer while visiting Dymo.com
Customer Rating
4
Easy to use
on April 10, 2025
Posted by: christinek114_1832
[This review was collected as part of a promotion.] Love that it's small and can fit almost anywhere. Prints labels efficiently and comes out clear. Can't wait to discover all the ways I can use it. I do wish I could use any labels and not just that specific brand.
Written by a customer while visiting Dymo.com
Customer Rating
3
Very Useful but Tricky to Set Up
on April 8, 2025
Posted by: gabrielbrown_1483
[This review was collected as part of a promotion.] Once it’s set up, it works great! It’s very useful and the print quality is great. The app also had different variation of designs for your label which I love. It also prints out label pretty fast so you wouldn’t have to worry about waiting too long if you need to print several labels at the same time.
But,I didn’t have a great experience when setting up the product. I read and followed the instructions but yet there were some things that I needed to figure out myself such as when downloading the software to my laptop, there were some steps missing on the manual so I had to find a way.
The label was also jammed when I printed the first label and it wasn’t an easy fix as it’s a sticker so it sticks to the inside of the machine and I wasn’t able to fix it for a while.
I had a very hard time maintaining the connection between the printer and my laptop as it kept on not scanning the printer after a few prints. So, I had to keep on reconnecting the printer hoping that it would be detected by my laptop. This might work great if you’re someone who has a permanent set up and will constantly plug in the printer the whole time. But, I’m not someone that needs to use the printer all the time so therefore I only plug in the printer when I need it. It’s like having to set it up all over each time because it kept on not scanning or detecting the printer. And each time this happens I need to unplug the power to the printer first before starting over.
Overall, it works great once you’ve successfully set it up. I wouldn’t recommend this to anyone that’s not tech savvy as there are some parts that requires you to find a way to make the printer work properly.
Response from Dymo.comBy DYMO, April 15, 2025
Hello. Thank you for reaching out to us.
We appreciate your feedback and we are sorry to hear that there are issues with the printer's connection. Please see troubleshooting steps here: https://help.dymo.com/s/article/What-do-I-do-if-my-printer-is-listed-as-unspecified-or-unknown?language=en_US.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We appreciate your feedback and we are sorry to hear that there are issues with the printer's connection. Please see troubleshooting steps here: https://help.dymo.com/s/article/What-do-I-do-if-my-printer-is-listed-as-unspecified-or-unknown?language=en_US.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
4
A really good label maker
on April 3, 2025
Posted by: mrs_alyse_577
[This review was collected as part of a promotion.] This is a very fancy label maker. It plugs into the computer and has software that lets you choose fonts and add images if you want to. It takes some time to learn the software, but it's really cool. It prints really quickly and is really quiet.
Written by a customer while visiting Dymo.com
Customer Rating
5
Simple to use
on April 1, 2025
Posted by: stacyj44_2304
[This review was collected as part of a promotion.] Super simple to use, the directions are easy to follow. The ink looks good and boy oh boy does it save me some time. Wish I had gotten one of these years ago.
Written by a customer while visiting Dymo.com
Customer Rating
5
Great printer thats easy and fun to use!
on April 1, 2025
Posted by: emilya674_9641
[This review was collected as part of a promotion.] From start to finish, this product couldn’t have been easier to set up and use. In about 5 minutes I was printing labels like a pro! The printer produces high quality labels with none of the problems that come with traditional printers (ink running low or smearing). It automatically recognizes the type of label spool I put into it and the software makes it easy to customize each label. I love that it’s quiet to operate and doesn’t take up much space. It’s a great printer for all my labelling needs!
Written by a customer while visiting Dymo.com
Customer Rating
1
Only their labels can be used
on March 27, 2025
Posted by: Mimi206
from Louisiana
You can ONLY use their labels for this machine! Which is very misleading. I loved my old machine and thought I'd get the same service. Sad but definitely not the case.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO® Consumer Care North America, May 7, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused.
Please be informed that our LabelWriter 5 series printers only work with authentic DYMO labels as they have been tested and will offer the most user friendly experience with our printers. The DYMO authentic labels prevent issues such as excessive feeding, label jams and misaligned printing.
If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Please be informed that our LabelWriter 5 series printers only work with authentic DYMO labels as they have been tested and will offer the most user friendly experience with our printers. The DYMO authentic labels prevent issues such as excessive feeding, label jams and misaligned printing.
If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Convenient, but lots of cables
on March 26, 2025
Posted by: panda77_6801
[This review was collected as part of a promotion.] Dymo Label Writer 550 is a compact machine designed for making labels small and smaller, without taxing your regular printer. You have to download software before using the label writer. The machine connects to your computer with a USB which is included. I really wish that this device operated with Bluetooth. It would much easier to use without all the wires.
Written by a customer while visiting Dymo.com