Customer reviews from Dymo.com
DYMO - 2112552 LabelWriter 550 5.34 in. x 8.5 in. x 7.38 in. Label Printer with 62 Labels/min Print Speed - false
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - 2112552 LabelWriter 550 5.34 in. x 8.5 in. x 7.38 in. Label Printer with 62 Labels/min Print Speed - false
Customer Rating
1
not connecting
on December 23, 2021
Posted by: Bjorn
from Chester CT
Use Dymo Label software for Apple OS and impossible to get the Labelwriter 550 to connect ... Using the software with other Dymo printers elsewhere so not keen in moving all my data to a new software ... Dymo could do a better work making its different products work on same platform and software plus being easier to install
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 27, 2021
Hello, this is Faith from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 Printer. We apologize that our product has not met your expectations. The DYMO LabelWriter 550 Printer is only compatible with our new DYMO Connect software, hence you will not be able to use DYMO Label Software v.8 with this printer. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
What a problem...this was a horrible purchase.
on December 26, 2021
Posted by: A Landlords
from Milwaukee, WI.
I just can not get this to work, even with there proprietary paper rolls.What a disappointment ! i unsuccessfully tried to download on a Windows 10 .. So I set it up on my mac. The probblems never ended.
No, I would not recommend this to a friend.
Response from Dymo.comBy Tarun, DYMO, December 28, 2021
Hello, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550. We apologize our product has not met your expectations. We expect the best from our products and it seems, on this occasion, we have let you down. We would be happy to assist you with any issues you are facing. The required DYMO software for Windows can be downloaded from the Support section of our website. Please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST as we will be happy to assist you. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
What a disappointment
on January 6, 2022
Posted by: Failed Event
from Los Angeles
I did miss the fact that this uses exclusive dymo labels, so thats on me. But i never would have even imagined that a company would have created such a limited use device. It is impossible to get dymo labels delivered in time and in the quantity that I need. I needed 50 of these, only to be completely let down... This project failed on all fronts with all thanks to Dymo... Good thing amazon prime will take back all 50 machines. It's too bad dymo isn't a user friendly organization... Time to start finding 50 450's for the next event.
No, I would not recommend this to a friend.
Response from Dymo.comBy Tarun, DYMO, January 10, 2022
Hello, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550. We are sorry to hear that you are unhappy with our product. Your feedback will be forwarded to the appropriate department. Our DYMO printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding and label jams. Please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Terrible produce
on January 6, 2022
Posted by: calendarman22
from SD
I bought this after using a 450 for years. Now I'm looking to other companies thermal printers due to how fed up I am with this printer.
No, I would not recommend this to a friend.
Response from Dymo.comBy Tarun, DYMO, January 10, 2022
Hello, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550. We apologize our product has not met your expectations. We expect the best from our products and it seems, on this occasion, we have let you down. We would be happy to assist you with any issues you are facing. Please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST as we will be happy to assist you. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
You should know better...
on January 10, 2022
Posted by: tom3235414564
from US
To bad, this 'force' to use your labels. This one gets returned. To top it off I cannot even seem to find labels specific to the 550 turbo. So, either you haven't updated your site/product info to represent what works on what, or you simply need to justify keeping "Vernie" onboard to support all of the hatred that is coming with his standard response.
Also, nice survey that only shapes responses. You don't show the "cons" that should really be posted.
No, I would not recommend this to a friend.
Response from Dymo.comBy Kasia, Consumer Care, January 10, 2022
Hello, this is Kasia from DYMO Consumer Care. Thank you for providing your feedback for the DYMO LabelWriter 550 printer. We are sorry that our product has not met your expectations.
Please be advised, that the whole range of LW labels is designated for all LabelWriter printer models. What is exclusive for LabelWriter 550 printers is that they are compatible with LW labels produced after April 2020, and which currently almost superseded the availability of the old generation labels on the market.
Thank you again for taking the time and effort to reach out to us and share your feedback. Our Consumers opinions help us to recognize their needs better and improve our products meeting their expectations. Should you need any further assistance, please do not hesitate to give our technical support team a call at 877 724 8324 Monday - Friday, 9am - 5pm EST, as we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Please be advised, that the whole range of LW labels is designated for all LabelWriter printer models. What is exclusive for LabelWriter 550 printers is that they are compatible with LW labels produced after April 2020, and which currently almost superseded the availability of the old generation labels on the market.
Thank you again for taking the time and effort to reach out to us and share your feedback. Our Consumers opinions help us to recognize their needs better and improve our products meeting their expectations. Should you need any further assistance, please do not hesitate to give our technical support team a call at 877 724 8324 Monday - Friday, 9am - 5pm EST, as we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
5
I wish I knew sooner
on January 13, 2022
Posted by: MelkyJ
from Tampa
Gender:Female
[This review was collected as part of a promotion.] I wish I knew this product existed sooner. It has saved me time in by business and made me much more productive. It works well and as it's supposed to. If you're still stuck hand writing names over and over or anything else you NEED one of these you just don't know it yet ;)
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
Great Label Writer
on January 14, 2022
Posted by: Brenda15
from West Palm Beach, FL
Gender:Female
[This review was collected as part of a promotion.] I love this Label Writer. It is small. It does not take up a lot of space. It is extremely easy to use. The labels come out clear with no errors. I would recommend this product to anyone who needs one
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
Great features
on January 17, 2022
Posted by: Babybugg
from Sterling Illinois
Gender:Female
[This review was collected as part of a promotion.] I recently got this label maker and am so glad I did. I know people with small businesses that use it. We are all happy with it. I use it daily. I would highly recommend it to my friends and family as well as my other small business friends. Will probably buy a second one for backup incase needed.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com