Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
781
4 Stars
84
3 Stars
60
2 Stars
43
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
1
Bad buy
on April 20, 2021
Posted by: Acegriselda
from NC
I did love it until it started going psycho and turning on and off constantly by itself. So now I’m
Stuck hearing it constantly power up and power down I’ve tried resetting and doing everything possible and it’s been doing this for TEN HOURS nonstop
Stuck hearing it constantly power up and power down I’ve tried resetting and doing everything possible and it’s been doing this for TEN HOURS nonstop
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, April 23, 2021
Thank you for bringing this to our attention. We have a customer support service that can definitely fix the power issue you're experiencing with our new JBL Flip 5. Please contact customer service at https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
on April 25, 2021
Posted by: shetoolil
Best purchase i’ve made, amazing sound quality!!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Fire!
on April 25, 2021
Posted by: PJBoulder
from Boulder, CO
Hot, hot, hot. Could not be happier. Cooler than I imagined. Everything is muy bueno.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
CHARGING FLIP 5
on April 26, 2021
Posted by: Gargoyle
from Woodstock GA
Just replaced a Charge 2+ with this Flip 5. Question: why was there no charger included with the Flip 5 and will my old charger with different USB plug work with new speaker?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love the sound!
on May 1, 2021
Posted by: Jocopirate
from Clayton NC
This is my second JBL portable speaker and I recommend them! Awesome sound!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Small but powerful
on May 3, 2021
Posted by: Sus77
from Canton, Ohio
The JBL Flip 5 was smaller than the JBL we had, yet put out a powerful sound. Unbelievable!. Definitely a 5 star rating with sound. Easy set up.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
on May 3, 2021
Posted by: Joe Haddoub
Hello i have the JBL flip 5 and i entered the service mode or demo mode i don't know what they call it by pressing the (play/pause and bluetooth) button together. And now Im stuck in it. it only turns on while i plug it to the charger and i cant connect it to my phone.
Please help
I would recommend this to a friend!
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, May 3, 2021
We can try to restore your speaker back to its factory settings, here's how. While the unit is ON, press Volume + and Phone (Play) button at the same time for 2-3 seconds until the unit turns off. It has now been restored to factory default settings. If you have other questions or concerns, you may contact customer service at. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound. Great picture.
on May 3, 2021
Posted by: DRae
from Michigan
I bought this because I could personalize it with my own picture and text. The picture looked great and I added my name to it. The text had a few fonts to choose from and a couple of colors.
I wish there was a couple more color choices for both the speaker and text but it still managed to look good. I thought the speaker was a little bigger than it was but it still sound great.
I wish there was a couple more color choices for both the speaker and text but it still managed to look good. I thought the speaker was a little bigger than it was but it still sound great.
I would recommend this to a friend!
Written by a customer while visiting jbl.com