Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
781
4 Stars
84
3 Stars
60
2 Stars
43
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
5
Great sound and features!
on December 28, 2019
Posted by: Glindasmom
from Barrington IL
Bought it for my nephew for Christmas, he loves it
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Very nice
on December 29, 2019
Posted by: JessieF28
from IL
Bought for my daughter for Christmas. She loves it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Good Speaker
on December 29, 2019
Posted by: Johnjr79
from Canton, ohio
I just got this speaker 2 weeks ago and i must say that you have improved on designs from flip 4. Love the usb-c upgrade and the bass radiators look awesome the only problem that i hope improves is the single mono driver. It sounds amazing but i wish you would center it to give the listener more balance. If im facing the front of the speaker you could hear the left side only. Move the red jbl symbol to the upper right or left and center the speaker please.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, January 1, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Outstanding sound .
on December 30, 2019
Posted by: Jm64chevy
from Tx
You want awesome sound in a small package ? This JBL flip 5 is the bomb . I have purchased 5 so far for myself and my family and we are totally happy .
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Bluetooth
on January 5, 2020
Posted by: Wynter
from Northridge, CA
This is a great speaker, but each time I use it, it takes over a minute for my phone to connect to the speaker through bluetooth And the sound breaks. When I’m listening to music on the speaker with my phone, the sound continues to break. I don’t think the speaker is going to last long and it was expensive! The Bluetooth connection is horrible and it gets worse every time I use it.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, January 8, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
more bass
on January 6, 2020
Posted by: Boldtrans sxm
from st,maarten
its great just lacking the speaker phone and thats it for me
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
on January 15, 2020
Posted by: cschus94
from Wisconsin
I just bought this speaker because my flip 3 finally stopped working on me. The sound on the flip 5 is ok. I’m honestly a little disappointed. I figured being 2 generations newer, the sound would be better, but I personally think the flip 3 had a better range with highs and lows. I’ve also noticed with the flip 5 that if I turn it up louder, I notice distortion in the sound. Maybe a firmware update will fix the problem.
Response from jbl.comBy Lexie, Customer Support, January 17, 2020
We appreciate the feedback you've provided. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. Please reach out to our Customer Support if you need any help. https://www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
4
Portable Perfection!!
on January 23, 2020
Posted by: Elvis Freshly
from Fresno, California
It sounds and looks amazing, I would give it 5 stars if it floated on water.. battery stays charged forever too
I would recommend this to a friend!
Written by a customer while visiting jbl.com