Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,080 Reviews)
Rating breakdown 1,080 reviews
5 Stars
784
4 Stars
85
3 Stars
60
2 Stars
45
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
3
christmas gift!!!
on December 13, 2021
Posted by: DLM25
from Scotia, NY
This is a christmas gift so I have no idea about it
By Customer Support, December 14, 2021
Please visit our website if you need information about this product. https://bit.ly/3jzJkA0
Written by a customer while visiting jbl.com
Customer Rating
4
Overall great speaker
on December 20, 2021
Posted by: Suthernglr25
from Savannah, GA
This speaker is as expected from JBL. Connects easily and the bass is amazing. I would like to give it 3.5 stars as I am disappointed they took away the speakerphone. I enjoyed being able to pick up a call when the phone was connected. I will be returning it as that truly was the feature I wanted this speaker for.
Written by a customer while visiting jbl.com
Customer Rating
1
Doesn't Charge
on December 25, 2021
Posted by: SueH
from Colorado
I bought this for my husband for Christmas and it was exactly what he wanted BUT unfortunately it doesn't work. It will not accept a charge at all so it is completely dead. Will be returning asap.
By Customer Support, December 26, 2021
Thank you for your feedback Here are some things to try that often fix these issues for your Flip 5. If you have other charging cables, give them a try. (Be sure that the cable has the same type of connector as the original one that came with your product.). Try other electrical outlets at your location to be certain it is not a local wiring issue. Charge the product overnight for at least 8 hours. Check to see if there is dirt/dust on the charging port of the speaker. Check to see if there is damage/ bent pin/s on the charging port of the speaker. Sometimes wiggling the charging connection restores charging power. If none of these fixes the issue, please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2UYUuDV
Written by a customer while visiting jbl.com
Customer Rating
5
Great product!
on December 30, 2021
Posted by: Daggy91929282
from Dallas
Speaker sounds great and the personalized photo of our dogs was the perfect touch!
Written by a customer while visiting jbl.com
Customer Rating
4
Great but have 1 complaint
on January 28, 2022
Posted by: Racing11
from Festus, Mo
The speakers are awesome but the charging cord where it plugs into USB is very tough to figure out. I’m assuming it’s reversible and could charge either way but I already had one customer break a charging block trying to plug it in.
Written by a customer while visiting jbl.com
Customer Rating
1
on February 10, 2022
Posted by: VERY UNHAPPY 123
No microphone. My 4 had a microphone I could use for work call. 5 does not have it. Bought one online. Returning the 5. WHY?
By Customer Support, March 1, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 didn't meet your expectations. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Great size and sound
on February 13, 2022
Posted by: One happy camper
from PA
I made my own JBL Flip 5 after years of borrowing my daughter’s. Compact enough to throw in my bag and sound is powerful enough to use while working outside. L
Written by a customer while visiting jbl.com
Customer Rating
4
Great! Just one thing…
on September 10, 2022
Posted by: TimTimP
It’s great, I’m just confused why they got rid of the stereo. Stereo is clearer, which is why I’m glad and excited that they brought it back with the Flip 6.
Written by a customer while visiting jbl.com