Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
781
4 Stars
84
3 Stars
60
2 Stars
43
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
1
Disappointed in JBL pairing
on January 29, 2020
Posted by: Kieth
from Michigan
I have a JBL flip 3 , JBL flip 4 and just bought a JBL flip 5 none of them pair with each other , just fair warning to people have bought these , JBL there is no sense of downloading an app haven't found one that works yet for pairing the devices together.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, January 29, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
This is a must-have speaker!
on October 26, 2020
Posted by: StJohnGurl
from Virginia Beach, VA
We rented a villa on St. John this past June and a JBL FLIP 5 was there. We used it the whole time and bought a teal one for ourselves. The family loves it so much that we just bought another one, this time, customized. The sound on this speaker is excellent and has a great range. You can line up the speaker with one or more others and increase the sound. I can take it to the beach without fear of it getting splashed. I'm certain I will buy another one as our whole family loves it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Old blue tooth technology
on July 2, 2019
Posted by: Dezray
from San Fran
New released speaker with old blue tooth technology
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 7, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
One Side doesnt work
on August 27, 2020
Posted by: DJKD
I bought one about a month ago, and it just got so much quieter on 1 side out of nowhere, so I got a replacement and that one is even worse with one side muted! Really a disappointment...
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 29, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds Great
on November 28, 2020
Posted by: bwest
from Atlanta, GA
I love the speaker but it does not pair with my Charge 4. Returning for a flip 4
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Its Mono
on August 18, 2019
Posted by: Droid7
from India
JBL why are you moving backwards? Its a mono speaker people, jbl flip 4 sounds much much much better and fuller than this newer flip 5. I don't understand why jbl downgrading. I think because of samsung
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Support, August 21, 2019
Thanks for the feedback. We're always looking for ways to improve and we'll make sure your thoughts about our JBL Flip 5 gets to the right team. Let us know if you have other questions in the future through this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Wow... great sound
on September 13, 2019
Posted by: Frankowitz
from Minneapolis MN
[This review was collected as part of a promotion.] 1st thing: I received this from JBL complimentary BUT I am eager to review it.
That said, I would enthusiastically order it at full price! Easy to connect, holds a charge and OMG the sound! It has a great bass based sound...so much better than most speakers NOT named JBL. If you've heard any other JBL speakers (I have the Jembe attached to a PC) you know what I mean. This is a heavy speaker, and I mean by weight. That's the only way to get a full sound, IMHO, there are no shortcuts to a pounding bass. There are buttons to adjust the volume, and to pair via Bluetooth, but no ability to directly connect. Charged it once, and it's still going 3 weeks later.
It's water-resistant...or as they say "Water Proof".... not sure I'd drop it in the Ocean, or a pool for an hour, but it appears to be just fine for use in watery areas - like your shower or the pool. The sound will easily overwhelm your shower, and will easily fill a household (or condo) pool area.
There's also a means to link more than one speaker (got some friends???) to fill a larger area. It's called Party Boost, and that also seems enhances the bass in my experience. Don't know how it handles that, but there's an app to download. I was able to connect to my phone, stream an app, walk around the condo (1200 sq ft) and it didn't drop out at all. I also used it in my car - better sound than the same station on the radio...
That said, I would enthusiastically order it at full price! Easy to connect, holds a charge and OMG the sound! It has a great bass based sound...so much better than most speakers NOT named JBL. If you've heard any other JBL speakers (I have the Jembe attached to a PC) you know what I mean. This is a heavy speaker, and I mean by weight. That's the only way to get a full sound, IMHO, there are no shortcuts to a pounding bass. There are buttons to adjust the volume, and to pair via Bluetooth, but no ability to directly connect. Charged it once, and it's still going 3 weeks later.
It's water-resistant...or as they say "Water Proof".... not sure I'd drop it in the Ocean, or a pool for an hour, but it appears to be just fine for use in watery areas - like your shower or the pool. The sound will easily overwhelm your shower, and will easily fill a household (or condo) pool area.
There's also a means to link more than one speaker (got some friends???) to fill a larger area. It's called Party Boost, and that also seems enhances the bass in my experience. Don't know how it handles that, but there's an app to download. I was able to connect to my phone, stream an app, walk around the condo (1200 sq ft) and it didn't drop out at all. I also used it in my car - better sound than the same station on the radio...
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Biggest regret yet!
on June 12, 2020
Posted by: Chyna
from Brooklyn ny
I had no idea they removed the aux cord option from this speaker. It’s not even as loud as I thought it would be. Highly disappointed!
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 15, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com