Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
781
4 Stars
84
3 Stars
60
2 Stars
43
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
5
Excellent item!
on February 18, 2021
Posted by: Bak101
from SC
I bought this custom speaker in November and it arrived just before Christmas day. The customized image I selected came out perfect and the sound of this speaker is wonderful. It is great for just listening to music inside the house or outside the house. The volume carries and it does go quite loud. We are very satisfied and happy!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Have 3 of them playing together
on April 30, 2021
Posted by: Anonymous
I bought 3 of the flip 5s in hopes to use them together playing off 1 cell phone for our upcoming wedding. I just unboxed the 3 speakers and was pretty easily able to get all 3 playing together off my cell phone. I think it uses the party boost to do this. Didn't need to download any app. You press the infinity symbol on each speaker and it links them. I put them in 3 different rooms in my house and all worked. Excited to use these in the future. The boxing and Styrofoam type case are well designed and a nice addition.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Don't waste your money
on May 22, 2022
Posted by: Disappointed11
My speaker stopped working after a little over a year. Never even brought it near water or any elements. Stopped turning on one day and wouldn't charge. How convenient after the warranty expired after a year! What a waste of plastic on earth. Save your money and buy a different speaker since it'll die after a year anyways. Do a quick google search and you'll see this is incredibly common.
By Customer Support, May 23, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
3
on August 3, 2022
Posted by: Taz727
from Uniontown pa
Great little speaker but doesn’t play for more then 3-3 1/2 hours before going dead.
By Customer Support, August 4, 2022
Our brand-new JBL Flip 5 should play for about 9 to 12 hours from a full charge. For further assistance, please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
1
Do not personalize JBL paint sucks
on January 2, 2023
Posted by: Mad hatter
I purchased my personalized flip 5 in July 2022 I haven't mistreated this speaker> the one star is for the crappy paint that is on the personalized speaker. the sound is not as loud because of all the extra paint.
By Customer Support, January 4, 2023
Thank you for taking the time to provide us with your feedback. We're sorry to hear that our personalized JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointed
on January 21, 2023
Posted by: VsPUR
It would be an amazing product if Mac's Magic Mouse and Keyboard wouldn't interfere with its bluetooth connection. Unable to use my Mac with this product because of the constant bluetooth interference caused by bluetooth peripherals, something NOT experienced with the JBL Charge 5.
By Customer Support, January 22, 2023
We appreciate your feedback on our JBL Flip 5. The Bluetooth range for this product is 10–15 meters without interference, including walls, other objects, and other wireless connections. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
2
Please Add Black And White Camo Color From Charge
on July 10, 2019
Posted by: DeltaFoxtrot
from Washington DC
Recently got the Charge 4 in the special edition black and white camo color option and love it. Please consider adding to this product as well!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
More sound... that's it!
on July 3, 2019
Posted by: Xafaro
from Coconut Crek, FL
granted, its a much louder speaker, with some new tweaks... but is not a Stereo speaker on its own... so no Stereo, no thank you!
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Support, Customer Support, July 6, 2019
We appreciate your review on our JBL FLIP 5 portable speaker. We're always looking for ways to improve so we'll make sure this gets to the right team. If there's anything else we can help you out with, let us know through here: http://www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com