Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
781
4 Stars
84
3 Stars
60
2 Stars
43
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
1
on July 24, 2019
Posted by: Mike2888
from Lancaster ca
I think the JBL flip4 is louder flip5 sounds better . If u have flip5 laying down on its side right in front of u, You can tail that it only has one speaker it messes with the way u hear the music because you hear it more on one side but if u Stan it up it sounds way Better
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, July 27, 2019
We appreciate your feedback about our JBL Flip 5 portable speaker. We're always looking for ways tom improve so we'll make sure to forward this to the right team. If there's anything else we can help you out with, let us know through here: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
5
Feel the Boom!
on September 7, 2019
Posted by: Rainbo11
from San Antonio TX
[This review was collected as part of a promotion.] The JBL Flip 5 keeps the jamz going! The bass coming from speakers is phenomenal! You can see the beat of the music from looking at the Flip 5. This beautiful little speaker is loud enough for an outside party or inside get together. The best part of this speaker is that it is waterproof. We have used this in the pool and in the shower, as funny as that may be. If any of your friends have another one of these little wonders, you can connect them to create surround sound! Amazing. The only negative about these new Flip 5’s is that the charger is different than the others in JBL flip series, so they are no longer interchangeable. It also takes longer to charge than the others. Overall, definitely worth your money! It is the life of our pool parties!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
awesome customization
on January 27, 2020
Posted by: SSRabbit
I got the custom Flip 5 it sounds great and the picture that I put on it looks amazing and came out better than I expected
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Flip 5 really good indoor outdoor speaker
on March 19, 2020
Posted by: El Cuh72
from French Camp,Ca
I recently bought it and I’m happy with it. It is really good for indoor and outdoor. It’s really loud and has a powerful bass. I recommend this Bluetooth speaker
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointed!
on March 29, 2020
Posted by: Aja5
from Prague
Bought Flip5 to my daughter for her birthday and looked forward to connect with rest of family. But, it doesn’t work with Flip5!!! Why not clearly write that in the description of the speaker? I would never have bought a Flip5 in that case.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, March 30, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Great Speaker Marred By Poor App Development
on April 3, 2020
Posted by: hydromagnet
from Atlanta, GA
Trying to use the app for this speaker, JBL Connect, on Android is just painful. Specifically, trying to pair two PartyBoost speakers in stereo is like having a root canal. If you don't believe it's a common issue, check the other reviews in the Google Play Store. The app cannot reliably show the proper connection status of your speaker(s), and it takes quite the - and I don't use this word lightly - RIGAMAROLE to get two paired in stereo. And if, by chance, the gods have blessed you and you get them connected in stereo, it may only stay this way for a few minutes before disconnecting or switching back to mono.
A mainstream tech product should not have an application that's this frustrating and broken in 2020. It completely ruins the experience of an otherwise nice line of speakers.
At the time of writing, JBL Connect for Android was on version 4.7.12.
JBL, I hope you appreciate the feedback I've provided you. I hope you understand that the product did not meet my expectations.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, April 5, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Great Quality Sound For A Reasonable Price!
on June 19, 2020
Posted by: JJ95928
from Chico, Ca
This is my second JBL Flip and I am very happy with the sound it produces.
Unfortunately my first Flip didn’t last a year (the speaker wouldn’t hold a charge & then the speakers started popping) but after looking at other brand’s speakers, I decided that I was satisfied with getting another JBL Flip. I tried a Sony speaker and returned it the next day because the quality was not to my liking. I reviewed Bose products but they are expensive and the reviews indicate the speakers don’t last very long either. Therefore I would much rather buy a JBL considering it’s price and quality of sound.
Unfortunately my first Flip didn’t last a year (the speaker wouldn’t hold a charge & then the speakers started popping) but after looking at other brand’s speakers, I decided that I was satisfied with getting another JBL Flip. I tried a Sony speaker and returned it the next day because the quality was not to my liking. I reviewed Bose products but they are expensive and the reviews indicate the speakers don’t last very long either. Therefore I would much rather buy a JBL considering it’s price and quality of sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Not worth it
on June 20, 2020
Posted by: Spicewood
from Colorado
Wish I could return it. Sound quality for price is VERY DISAPPOINTING
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 29, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com