Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
781
4 Stars
84
3 Stars
60
2 Stars
43
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
5
Great speaker!
on October 29, 2020
Posted by: Daysfan12
from Jefferson, MA
Got a personalized Flip 5 speaker for my daughter. LOVE the design! Speaker is very powerful for the compact size, has great sound, is easy to use & portable enough to bring anywhere.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love this speaker
on November 2, 2020
Posted by: khia01
from New Jersey
I bought this last month because my JBL4 stopped working (after about 2 1/2 years). I love it , highly recommend , super loud.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
BANG FOR YOUR BUCK!
on January 15, 2021
Posted by: Anonymous
from California
I got this today and I am blown away. I can't put it down. The quality is premium, Sound, and bass are amazing. This is my first JBL product and I am blown away by it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
DO NOT BUY
on June 11, 2020
Posted by: Tano10k
from Hillsborough New Jersey
I bought this five day’s ago biggest regret the paint is already chipping off JBL Fail
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 16, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
Planned Obsolescence
on October 23, 2019
Posted by: BearsIn3D
from San Jose, CA
Every 2 years they come out with some kind of new connectivity version to force you to buy the new products. I bought a charge 4 less than a year ago and now this Flip 5 cant even connect with it. Not only that but they didn’t even both to upgrade to Bluetooth 5.0, its still the same Bluetooth version....
No, I would not recommend this to a friend.
Response from jbl.comBy Pearly, Customer Service, October 24, 2019
Thanks for posting a review. We appreciate you sharing your experience and feedback on your JBL Flip 5 with us. We're always looking for ways to improve, and we'll make sure your feedback gets to the right team.
Written by a customer while visiting jbl.com
Customer Rating
1
Waste of money
on August 1, 2019
Posted by: Anonymous
from San Diego
Cant connect to previous speaker JBl likes to milk our money. Dont buy speaker
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Service, August 4, 2019
Thanks for the review on our JBL Flip 5 speaker, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. If there's anything we can help you out with, feel free to let us know through here: https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
1
Wrong Direction
on July 26, 2020
Posted by: martesque
from Long Island, NY
I've always enjoyed the sound of JBL speakers and monitors. I have the Flip 4 and love it. Went to get the Flip 5 and discovered a) it's mono - only ONE speaker / driver b) the removed the 3.5mm aux input. Both are deal breakers on their own. Hey, if I wanted something a bit louder, I would get the bigger speaker. This is going in the wrong direction. Waiting for another Flip 4.
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Support, Customer Support, July 27, 2020
Thanks for the feedback. We're always looking for ways to improve. We'll pass this along to our development team.
Written by a customer while visiting jbl.com
Customer Rating
5
Great base
on September 13, 2020
Posted by: Love97
from Oxnard
I bought this for my husband on his birthday and he loves it , I customade it was really special because it wasn’t like the rest he really love it he was surprise that you can even costomade it Lol The base it’s really good I recommend it I don’t regret buying it
I would recommend this to a friend!
Written by a customer while visiting jbl.com