Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
781
4 Stars
84
3 Stars
60
2 Stars
43
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
1
Battery issues from the start
on September 26, 2021
Posted by: Flyrish
from North carolina
Battery issues from the beginning, never held a charge more than an hour, there’s no bass in this speaker and after never getting mine wet or dropping it, the speaker couldn’t hold a charge for more than one song. A terrible product never buy a JBL
No, I would not recommend this to a friend.
By Customer Support, September 27, 2021
Thank you for bringing this to our attention. Please follow the troubleshooting steps outlined in our 'Battery and Charging Issues' found in this link. https://bit.ly/2T1BMuX . Our devices has a 1-year warranty from the purchase date. If you have issues with our portable products, please have your receipt ready and contact us here: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
Less than a week of use and paint coming off
on October 9, 2021
Posted by: VWhy
from Chicago, IL
This looked great. For couple of days. Already looks like the personalization is peeling off. And it’s not like it’s in use by a teen.
By Customer Support, October 10, 2021
Thank you for bringing this to our attention. Our devices has a 1-year warranty from the purchase date. If you have issues with our portable products, please have your receipt ready and contact us here: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound Quality
on December 13, 2021
Posted by: Gems
from Indiana
Love the speaker and the great quality of the sound.
Written by a customer while visiting jbl.com
Customer Rating
5
Shock resistant to 270 feet
on December 16, 2021
Posted by: Anonymous
from Cincinnati
I climb cell phone towers and had it hooked to my harness. The lanyard was cut and I watched it fall, smack the mount below me, and land 275 feet down the tower. Call it a shock when the only damage was the cover needing popped back in place and minor scuffing.
Written by a customer while visiting jbl.com
Customer Rating
5
on December 31, 2021
Posted by: Dads Speaker
The speaker was perfect, personalization looks excellent.
Written by a customer while visiting jbl.com
Customer Rating
5
Overall amazing!
on January 31, 2022
Posted by: Sexyleopard
from Utah,utah
I've had the JBL flip 4 for about 2 years now and it has been everything I wanted and then some. Sound quality is amazing and the loudness is great. However, recently it has started showing signs (noises) that is has a blow speaker. Still sounds great but when certain beats hit you can hear the annoying blown speaker in there. Still sounds good most if the time though. Wish the warranty lasted more than 12 months.
Written by a customer while visiting jbl.com
Customer Rating
5
FLIP 5---GREAT WHEELCHAIR MUSIC
on March 15, 2022
Posted by: Juanita3921
from Corpus Christi, Texas
I use a wheelchair because of a car accident, and play music as I "drive" my chair for two reasons: First, I always had music going in my car. If my chair is to be my car now, I still want music. Second, I got hit by a driver in San Antonio. They weren't looking. Texas drivers are an especially wild breed. Crisp, clear music played reasonably loud as I go down the street provides increased visibility, so I'm safer. I've had several people ask, "Is that great sound coming from that little speaker?" The loop is great for hanging on a bracket--no muss, no fuss, no one stealing my speaker. I also use my Flip 5 whenever I workout in the pool. Once, my husband and I were dancing in the pool (it's the only place I'm able to dance now) with the speaker playing, and I looked around. Every other couple in the pool had begun dancing, and a couple was dancing on the sidewalk! I do wish it didn't distort when I play it at top volume, but hopefully JBL will fix that. The charge life is great. My Flip 5 plays for 10-14 hours on a charge. I love not having to worry about getting caught in a Texas storm because it's waterproof.
Written by a customer while visiting jbl.com
Customer Rating
5
Extreme sound out of a small speaker
on May 30, 2023
Posted by: MadPnda1776
I purchased this speaker a couple of weeks ago and this thing goes everywhere with me. Perfect sound for most every application from the pool side to camping, I'm very impressed
Written by a customer while visiting jbl.com