Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
781
4 Stars
84
3 Stars
60
2 Stars
43
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
1
on October 22, 2023
Posted by: dizzy07
I bought a personalized speaker for my mom’s birthday and when she used it for the first time, the speaker was blown.
By Customer Support, October 23, 2023
We appreciate you taking the time to provide us with your feedback on our JBL Flip 5. We're here to help to isolate the issue with your speaker. We'd like to verify if it's a blown sound or any indication of overheating, smells burning, or smoke. We'd like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing features
on October 29, 2023
Posted by: JBL0LOVER
from Florida
I bought a red one and it sounds amazing especially in LFM the low bass really kicks but after awhile my speaker started to turn off after I turned the volume up but great speaker overall
Written by a customer while visiting jbl.com
Customer Rating
3
Personalized was horrible
on November 15, 2023
Posted by: Zelle
from Alliance ohio
I bought a flip 5 for my girlfriend and had made it personalized with a pic of us and a phrase on it and all the letters to the phrase was ran together it was awful
Response from jbl.comBy Customer Support, November 15, 2023
We're here to make this right. We'd like to work with you directly to address the issues you've encountered with the design of your unit. If you suspect a printing error, please contact our Customer Support team. We will ask you to take a photo of your Personalized Product so we can assist you further.
Written by a customer while visiting jbl.com
Customer Rating
1
JBL NOT CHARGING
on November 20, 2023
Posted by: Eami
I bought this less than a month ago and it has many defects. I’ve tried watching videos on how to fix it but it isn’t working. I’m plugging it in the charger however it doesn’t charge. I was wondering what can I do to get my moneys worth?
Response from jbl.comBy Customer Support, November 20, 2023
We're here to help with your JBL Flip 5. Please try using a different cable or try charging it into a different power outlet. Examine the charging port for debris or bent pins. Try charging the speaker overnight. Move the charger around the charging port to see if that helps. If the issue remains, please contact our customer support for assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Superb Sound!
on December 2, 2023
Posted by: Jendy
We are loving our speaker! Great sound for the size!
Written by a customer while visiting jbl.com
Customer Rating
5
They’ll attract attention.
on December 3, 2023
Posted by: AOK66
from Montana
They were so legit they were stolen from my tailgate within two hours.
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker
on December 4, 2023
Posted by: Honey01
from Austin, Texas
I bought this for our grandson for Christmas. I'm sure he is going to love it.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and custom image. Love it!!
on December 7, 2023
Posted by: BonnieT
from Sarasota, FL
I just received my 2nd Flip 5 speaker. I love these!! The sound quality is amazing and they are just the right size to fill a room with quality music or to throw in my beach bag. AND this one is custom!! The photo quality is awesome!!
Written by a customer while visiting jbl.com