Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,071 Reviews)
Rating breakdown 1,071 reviews
5 Stars
780
4 Stars
84
3 Stars
60
2 Stars
42
1 Star
105
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
5
Excellent features
on August 8, 2023
Posted by: Tool 46 and 2
JBL Flip5 are excellent Bluetooth speakers. Sound quality is amazing and the personalization art work is exceptional.
Written by a customer while visiting jbl.com
Customer Rating
3
Poor battery life
on August 21, 2023
Posted by: AER24
from Michigan
I loved that I could personalize it. It came out incredible, I took off 1 Star because although it is loud for my apartment, it’s not that loud for my main purpose which was taking it on the river. Everyone had to stay fairly close to get great sound.
The 2nd star I took off was for battery life, fully 100% charged on max volume the speaker only lasted 5 hours. I tested this twice and on both occasions it was fully charged and did not last for more than 5 hours.
The 2nd star I took off was for battery life, fully 100% charged on max volume the speaker only lasted 5 hours. I tested this twice and on both occasions it was fully charged and did not last for more than 5 hours.
By Customer Support, August 21, 2023
Thanks for your feedback. Our JBL Flip 5 has up to 12 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support so we can assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Nice upgrade, love the option to personalize!
on August 22, 2023
Posted by: Teshla
I bought this as a gift for my wife. She was shocked when she saw it was personalized with a written message and special colors. She loves it; says the sound is amazing. She used to have a Charge 2, but, after many years of consistent use, the battery has become weak. If this lasts as long as that did we’ll definitely be satisfied!
Written by a customer while visiting jbl.com
Customer Rating
1
Wont power on or charge
on August 26, 2023
Posted by: Lee333
from Mckinney tx
I got a Flip 5 a month ago used it twice then it just quite powering on or charging, no way to reset if the thing wont power on.
By Customer Support, August 27, 2023
Thank you for your feedback. We're here to help with your JBL Flip 5. To isolate the issue, please try to see if there is light while plugged in. If yes, please do a forced power cycle by holding down the power button for 30 seconds while it's not connected to any power supply. If there is no light even plugged in please try a different cable or try charging it into a different power outlet. Examine the charging port for debris or damage. Try charging the speaker overnight. Move the charger around the charging port to see if that helps. If the issue remains, please contact our customer support so we can assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound ! Great customization ! 5 STARS ⭐️
on August 27, 2023
Posted by: KSO70
Absolutely Love this speaker. Love ❤️ the way I was able to customize it too, Thank you 🤗
Written by a customer while visiting jbl.com
Customer Rating
5
Great features
on September 3, 2023
Posted by: Leon44
from Yucaipa California
I bought this like a month ago and I love the design the sound and the life battery
Written by a customer while visiting jbl.com
Customer Rating
5
Soo cute!
on September 4, 2023
Posted by: Sav707
from Santa Rosa, California
I bought my speaker about a month ago and personalized it with lilac, baby, pink and dark pink in butterfly print, the sound quality is so good and it is the perfect size to travel with, I love it so much!
Written by a customer while visiting jbl.com
Customer Rating
5
Customized Flip 5
on September 8, 2023
Posted by: GODFATHA OF POROS
from California
I bought this for my brother & he loved it! His older speaker was old & tired and needed a new one. I customized it to have a picture of our dog on it and it showed up two days early and the picture came out exactly how I thought it would.
Written by a customer while visiting jbl.com