Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
781
4 Stars
84
3 Stars
60
2 Stars
43
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
5
Easy peezy, so nice to have an uncomplicated devic
on January 22, 2022
Posted by: Manulele
from Hawaii
Got the box yesterday, opened it today & in 5min the house was full of fabulous music.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent !!
on January 23, 2022
Posted by: Custom Flip 5
from Boston MA
Day 1 of our new speaker. Our daughter loves it! The customizations came out perfect and just as we expected.
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds great, good size.
on January 27, 2022
Posted by: MrsCRM
from Westminster, CO
I like the color options. Sounds great, is the perfect size. Good bluetooth range. I would recommend.
Written by a customer while visiting jbl.com
Customer Rating
1
on January 28, 2022
Posted by: Mmkj
from Yuma az
Disappointed my battery doesn’t last long, not even 3 hours playing straight smh. Waist of money
By Customer Support, January 28, 2022
Thanks for reaching out. Here are some things to try that often fix these issues. Try a different USB cable. Try a different USB charger, rated at least 2 amps. Try disconnecting the cable from your product and re-inserting it. Sand or dirt can get into the product’s charging port. Check the port. Clean if needed with compressed air or a toothpick. If these steps do not fix the problem, contact Customer Service at https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Great Customization!!
on February 8, 2022
Posted by: Dealzguy1
from NJ
Flip 5 by itself is an awesome portable speaker. The ability to customize is sweet and this was a gift to someone who enjoyed it a lot.
Written by a customer while visiting jbl.com
Customer Rating
1
No range at all
on February 10, 2022
Posted by: Annoyedcustomer
I bought this speaker two months ago and it barely functions. Your phone has to be right next to the speaker for the Bluetooth connection to work. The JBL Flip 4 had a much better range. If I move my phone even 2 feet away, the speaker starts to cut out. What a waste of money.
By Customer Support, March 1, 2022
Please isolate the issue by pairing and connecting a different phone to your JBL Flip 5. If the same issue happens with different devices, there could be something wrong with the unit. Please reach out to our Customer support for more help. https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5
Very awesome
on February 11, 2022
Posted by: Corykng7
from Weber county utah
Loved it the graphics were just like around saw on screen the sound and the quality of the speaker is just perfect keep it up guys I will be ordering again my wife loved it so much she ordered one with my RzR logo on it as well
Written by a customer while visiting jbl.com
Customer Rating
5
Best speaker I’ve ever had
on February 13, 2022
Posted by: Dakota111
I’ve had mine for about 6 months and I’ve put it through the ringer and it’s held up fantastic I’ve ran it over with a tractor twice and wile I was welding it caught on fire and still works just as good as the day I bought it.
Written by a customer while visiting jbl.com