Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
781
4 Stars
84
3 Stars
60
2 Stars
43
1 Star
106
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
4
Battery power & paring multiple flip
on November 1, 2021
Posted by: LG33
from Owensboro,KY
I just recently bought the flip 5 and my battery doesn't last know 12 hours more like 9 hours. I feel like I’m always charging it. An all of the other flips you can pair multi speakers so it’s louder but can’t with the flip 5 only one it works with is the pulse color change speaker really it’s not even a flip. That’s my only 2 problems with my jbl flip 5 I love how loud and when the bass hits it hits.
Written by a customer while visiting jbl.com
Customer Rating
1
Junk
on November 12, 2021
Posted by: blu56
from eureka,ca
Wont work out of the box and the poorest excuse for instructions EVER
By Customer Support, November 13, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Beautifully done
on November 14, 2021
Posted by: DeeGee7
from Carmel NY
So very happy with the way the personalized picture of my daughter came out of the JBL flip five speaker she was totally surprised made for a beautiful birthday gift. Will definitely consider doing another
Written by a customer while visiting jbl.com
Customer Rating
1
Great Speaker until the warranty is up
on November 17, 2021
Posted by: treadlightly
I loved this speaker, but now that the warranty expired the bluetooth button won't work. Customer "service" said it's my phone's fault that the button on the speaker won't work. Seriously?!? It turns on and it sits with the power button on. I've tried just about everything I can find on the internet. It won't do anything except turn on, turn off, and go into "service" mode and back out of "service" mode. I'd like a speaker that plays music.
By Customer Support, November 18, 2021
Thank you for bringing this to our attention. If you encounter issues using the speaker with your phone or tablet, or you want to remove all previous Bluetooth pairings from the speaker, it may be necessary to 'factory reset' the speaker. Here's how: First, remove or forget the speaker from the list of paired Bluetooth devices in the settings of the phone or tablet. Then, with the speaker powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off. The speaker has now been restored to factory default settings. If you need further assistance, please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/3mqvyxZ
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent product
on November 21, 2021
Posted by: Ania
from California
I bought the speaker for my son a couple of weeks ago and he loves using it! The size is perfect and the sound it great! I also liked that I was able to customize it to give the speaker a unique look. Thank you for very fast shipping!
Written by a customer while visiting jbl.com
Customer Rating
5
Harman! Forgot how wonderful you are!
on November 30, 2021
Posted by: The Original Dink
from Woodbine, GA, USA
Dreaming of the days in Rock n Roll! Brought home the Flip 5 tonight and so glad I did! Awesome sound. I never thought a MP anything could sound better (well as good anyway) than our old vinyl and tape reel to reels! I have no complaint with this as long as the world has bluetooth! Love the way the sound can take over a room. All the specs are good but I can't find an answer to one question as I haven't run across this one.... This usb charging cord. It has its' red card in the center instead of upper or lower connect. Can I safely plug it into my computer to charge or use a cell phone charger? I'm confused on this only - don't want to screw it up! Is it flexible? It doesn't just slide into my chargers and an adapter isn't provided. Thanks for another cool product.
Written by a customer while visiting jbl.com
Customer Rating
5
Turned out beautifully!
on December 2, 2021
Posted by: Ljh0419
from Brookfield, CT
Perfect gift for that special someone. Worth every dollar!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent Sound
on December 4, 2021
Posted by: Baby Boop
from Memphis, TN
I bought this as a Christmas gift for my son. He loves to listen to music while cleaning or playing his game. I also have one in my office at work. This speaker has a great sound with minimal volume. I had his speaker personalized with a picture and it looks GREAT! It looks just as the picture I uploaded.
Written by a customer while visiting jbl.com