Customer reviews from jbl.com
JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Average customer rating
4.3
(1,071 Reviews)
Rating breakdown 1,071 reviews
5 Stars
780
4 Stars
84
3 Stars
60
2 Stars
42
1 Star
105
84%of customers recommend this product.
(
685 out of
820)
Customer Reviews for JBL - Flip 5 Portable Waterproof Bluetooth Speaker (Squad)
Customer Rating
5
Want Sound Quality?
on May 10, 2020
Posted by: Jon Kelly
from Woodland Park, Co
If your looking for a high quality speaker with great bass and excellent portability. This speaker will deliver those qualities without any problems. If you're looking for more features in a speaker, such as the flip 4, know that it won't deliver the same sound quality as the JBL Flip 5.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Speaker
on May 12, 2020
Posted by: J Arauz
from Los Angeles
Good sound, long battery life, nice design! Would recommend!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker
on May 12, 2020
Posted by: TFL67
Had the 3, now the 5. Never disappointed. You will love it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect
on May 15, 2020
Posted by: Park3rtron
from NY
Had this customized for a friend’s 30th with his photo on it. Wonderful print.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love the features and battery
on May 15, 2020
Posted by: Inuyasha310
from Cincinnati ohio
Came fast and in excellent condition
Would definitely but again
Would definitely but again
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Won’t turn off. Won’t connect.
on May 18, 2020
Posted by: MarieED RVT
from San Diego
Have had this less than a month. Now it won’t turn off, has disconnected from my iPod and won’t acknowledge a hard reset. Emailed for assistance today. Let’s see how good JBLs customer service is. I may adjust my review pending resolution.
Response from jbl.comBy Homer, Customer Support, May 21, 2020
We also a live chat option if in case our email support is taking a while to respond. https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
2
Party Boost???
on May 22, 2020
Posted by: Tkul
from Portland, OR
I was so excited for this one. I decided to go with the flip 5 instead of flip 4 (newer is better right? WRONG.) although it’s a nice speaker, I wanted to get it to be able to link it to my current JBL charge 4. So upset that they put party boost (what is the difference) instead of connect+ and I even got it personalized so now I can’t return it.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 23, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Loud great speaker
on May 24, 2020
Posted by: Dizzydezzzz
from Grantville GA
I bought this a month ago and glad I did. I love it!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com