Customer reviews from snowjoe.com
Sun Joe - 14" Electric Cordless Lawn Mower w/ Detachable Grass Catcher, MJ401C-PRO - Green
Average customer rating
4.7
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
190
4 Stars
56
3 Stars
11
2 Stars
2
1 Star
1
Customer Reviews for Sun Joe - 14" Electric Cordless Lawn Mower w/ Detachable Grass Catcher, MJ401C-PRO - Green
Customer Rating
5
Great Little Mower for my small yard
on January 17, 2020
Posted by: mjricci
from Clarksville, TN
Great little mower which may be one of its faults, it is so light that I have to put a couple of small sand bags on it to help weigh it down.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Good overall, but has a serious design flaw
on September 4, 2020
Posted by: YuriB
from Austin, TX
Using it for a second season now. It is lightweight and works reasonably well, battery is OK. Annoying thing is that height adjustment is poorly designed. It's quite awkward to adjust, and worts thing is that it always jumps to the lower position while mowing, one wheel at a time, making lawn look awful. I put cable ties so it stays in place but tbh it's not the kind of engineering I'd like to see on a commercial product, for any price. But if you prefer lowest setting, this would not bother you.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 11, 2020
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Support Team
Snow Joe + Sun Joe
Thanks,
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Posted by: JJ505
from Nashville, tn
Verified Purchase:Yes
Good mower for small yards, just wish the battery could be replaced when needed
Written by a customer while visiting snowjoe.com
Posted by: Deva
from Cumming, GA, United States
Verified Purchase:Yes
nice design, recharges quicklu and perfect grass cut, easy to move, light weighted
Written by a customer while visiting snowjoe.com
Posted by: Kale
from Savannah, GA, United States
Verified Purchase:Yes
Easy to assemble, easy to use, efficient & quiet. Just what I was looking for!
Written by a customer while visiting snowjoe.com
Posted by: Gino
from Stockton, CA, United States
Verified Purchase:Yes
I LAUGHED when I opened the box thinking it was a toy. I charged it, did a test run, and was disappointed. I adjusted the wheels for cut height. Results were better this time. But when I hit high grass, it went into high speed and did a great job with power left over for the back yard.
Written by a customer while visiting snowjoe.com
Posted by: doctorsid
from New Port Richey, FL, United States
Verified Purchase:Yes
Never, Never have to pull a dumb cord numerous times to start your mower again, no more gas, no more oil, expensive tuneups, or very noisy motors again just pull the safety and push the button and it starts the first time. So Easy! Takes just 4 hours to fully charge. Mows about 25 minutes. Love your lawnmower again. 2 year warranty
Written by a customer while visiting snowjoe.com
Posted by: Chuste
from Palm Desert, CA
Verified Purchase:Yes
Light weight And easy to use. Does a great job. Makes me want to mow my small lawn more than once a week. Easy to dispose of grass in the hopper. I am 82 years old and mowed a lot of lawns since I was a kid. with different machines. This is the slickest one ever. No power cord makes it easy to use with just the battery in the machine.
Written by a customer while visiting snowjoe.com