Customer reviews from snowjoe.com
Sun Joe - 14" Electric Cordless Lawn Mower w/ Detachable Grass Catcher, MJ401C-PRO - Green
Average customer rating
4.7
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
190
4 Stars
56
3 Stars
11
2 Stars
2
1 Star
1
Customer Reviews for Sun Joe - 14" Electric Cordless Lawn Mower w/ Detachable Grass Catcher, MJ401C-PRO - Green
Customer Rating
5
Perfect sized lawn mower for small lawns
on June 8, 2025
Posted by: YoShirley
from Philadelphia, PA
I boought this maybe about 8+ years ago. Perfect in cutting my small patch of grass and saves time if I had to do it manually with grass shears. Got my backyard redone with a fresh patch of grass. I love the adjustable height for grass cutting. It cut through tall grass with no issues. Thanks, SunJoe!
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, June 10, 2025
Dear Valued Customer,
Thank you so much for sharing your long-term experience with the Sun Joe MJ401C-XR Cordless Lawn Mower! We're thrilled to hear that it's been serving you well for over 8 years and continues to deliver great results—even with a freshly redone lawn.
It’s wonderful to know that the mower’s compact size, adjustable cutting height, and ease of use have made lawn care more efficient and enjoyable for you. Cutting through tall grass with no issues is exactly the kind of performance we strive to deliver.
We truly appreciate your continued support and kind words. Thank you for being a valued member of the Shop Joe community!
Thank you so much for sharing your long-term experience with the Sun Joe MJ401C-XR Cordless Lawn Mower! We're thrilled to hear that it's been serving you well for over 8 years and continues to deliver great results—even with a freshly redone lawn.
It’s wonderful to know that the mower’s compact size, adjustable cutting height, and ease of use have made lawn care more efficient and enjoyable for you. Cutting through tall grass with no issues is exactly the kind of performance we strive to deliver.
We truly appreciate your continued support and kind words. Thank you for being a valued member of the Shop Joe community!
Written by a customer while visiting snowjoe.com
Customer Rating
1
Do not buy
on July 22, 2025
Posted by: Jenny honey
Terrible mower. Cuts off every two minutes. Can’t cut thru moderately tall grass. Ridiculous- what should take 10 minutes to mow has been over 2 days charging and trying this terrible mower again
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 22, 2025
Hello Jenny,
Thank you for taking the time to share your experience with the Sun Joe MJ401C-PRO Cordless Push Lawn Mower. We sincerely apologize for the issues you've encountered. It’s clear that the mower did not perform to your expectations, and we understand how frustrating it must be to deal with repeated interruptions and charging delays—especially when tackling what should be a simple job.
Please know that this is not the level of quality or service we strive to provide. At Shop Joe, we are committed to delivering reliable, efficient products, and your feedback is incredibly important in helping us improve.
We’d like the opportunity to make this right. Please contact our customer service team at 866-225-9723. Our representatives are available every day from 10 AM to 6 PM EST and are fully prepared to assist you.
Your satisfaction matters to us, and we’ll do everything we can to resolve this promptly and professionally.
Thank you for taking the time to share your experience with the Sun Joe MJ401C-PRO Cordless Push Lawn Mower. We sincerely apologize for the issues you've encountered. It’s clear that the mower did not perform to your expectations, and we understand how frustrating it must be to deal with repeated interruptions and charging delays—especially when tackling what should be a simple job.
Please know that this is not the level of quality or service we strive to provide. At Shop Joe, we are committed to delivering reliable, efficient products, and your feedback is incredibly important in helping us improve.
We’d like the opportunity to make this right. Please contact our customer service team at 866-225-9723. Our representatives are available every day from 10 AM to 6 PM EST and are fully prepared to assist you.
Your satisfaction matters to us, and we’ll do everything we can to resolve this promptly and professionally.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Better mower
on August 26, 2025
Posted by: Mikecarstop
from Lords Valley, PA
I was surprised that this arrived fast, and I was home to accept. Upon opening and inspecting the mower, I observed that a battery is not needed as my last one. This one the adapter plugs into the mower for charging and a battery LED details the charging. The mower works quite well and it is an updated version of my last. At first it runs quiet, then suddenly goes louder at intervals. Good deal when bought on sale.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, August 26, 2025
Hello Michael,
Thank you for taking the time to share your feedback on the Sun Joe MJ401C-PRO Cordless Push Lawn Mower. We’re delighted to hear that your mower arrived promptly and that the updated design has met your expectations.
The integrated charging system and LED battery indicator are designed to provide added convenience and make it easy to monitor charging status. We’re also glad to know the mower is performing well and offers an improved experience compared to your previous model.
Regarding the variation in noise levels during operation, this is part of the mower’s normal performance adjustments as it optimizes power output for different grass conditions, ensuring both efficiency and cutting quality.
We truly appreciate your thoughtful review and your decision to choose Shop Joe again. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team. We’re here to help ensure you continue to enjoy a smooth and reliable mowing experience.
Thank you for taking the time to share your feedback on the Sun Joe MJ401C-PRO Cordless Push Lawn Mower. We’re delighted to hear that your mower arrived promptly and that the updated design has met your expectations.
The integrated charging system and LED battery indicator are designed to provide added convenience and make it easy to monitor charging status. We’re also glad to know the mower is performing well and offers an improved experience compared to your previous model.
Regarding the variation in noise levels during operation, this is part of the mower’s normal performance adjustments as it optimizes power output for different grass conditions, ensuring both efficiency and cutting quality.
We truly appreciate your thoughtful review and your decision to choose Shop Joe again. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team. We’re here to help ensure you continue to enjoy a smooth and reliable mowing experience.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Love my Lawn Mower.
on October 9, 2025
Posted by: Cut grass
I have had my Lawn Mower for 4 years now and it is still working. We use to have a gas one and I told my Husband if he wanted me to cut the grass while he worked we had to get a battery one. Was the best thing that we did. LOVE IT!!
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, October 9, 2025
Dear Valued Customer,
Thank you for taking the time to share your experience with the Sun Joe MJ401C-PRO Cordless Push Lawn Mower. We’re delighted to hear that your mower has been performing reliably for over four years and continues to meet your needs. It’s great to know that switching from a gas-powered model to a cordless, battery-operated mower has made maintaining your lawn more convenient and enjoyable.
At Shop Joe, we take pride in providing durable, innovative, and user-friendly products that help make outdoor tasks easier and more efficient. Your feedback reaffirms our commitment to quality and customer satisfaction.
We truly appreciate your continued trust in Shop Joe and are pleased to know that your purchase has made such a positive impact on your lawn care routine.
Thank you for taking the time to share your experience with the Sun Joe MJ401C-PRO Cordless Push Lawn Mower. We’re delighted to hear that your mower has been performing reliably for over four years and continues to meet your needs. It’s great to know that switching from a gas-powered model to a cordless, battery-operated mower has made maintaining your lawn more convenient and enjoyable.
At Shop Joe, we take pride in providing durable, innovative, and user-friendly products that help make outdoor tasks easier and more efficient. Your feedback reaffirms our commitment to quality and customer satisfaction.
We truly appreciate your continued trust in Shop Joe and are pleased to know that your purchase has made such a positive impact on your lawn care routine.
Written by a customer while visiting snowjoe.com