Lawnmower battery completely died in less than a year, but customer service was amazing and immediate in honoring the warranty, and sent a free shipping label to return the lawnmower and sent a new replacement lawn mower the next day, before I even got to Fedex to return the broken one. Appreciate the no hassle quick response.
Written by a customer while visiting snowjoe.com
Customer Rating
5
First mowing and I’m very happy!
on October 9, 2018
Posted by: Chunker
from Texas
Just finished a 30 minute mow of my backyard and I am very happy with the performance of my Sun Joe cordless 14 inch mower! It arrived at my doorstep last evening, took about 15 minutes to put together and then plugged it in to charge in the garage for a few hours. This morning before rain set in, I turned it on and it did a great job, was quiet and efficient and a joy to use! Thank you SunJoe!
My 4 year old grandson lost the charging unit for my cordless mower. I emailed and got an immediate response. Was sent a replacement immediately! And because my mower was still under warranty, they did not charge me! Now that’s customer service! Walking the talk! You guys rock! I’ve been passing the good news to my friends! All are impressed!
Written by a customer while visiting snowjoe.com
Customer Rating
4
Almost Perfect for Small Lawns Except ...
on November 30, 2018
Posted by: drdos1943
1) The battery is not removable. Batteries eventually die. Buy an extended warranty.
2) The Handle folds, but it does not fold flat, making it difficult to store.
Other than those two things, perfect for small lawns.
Oh my goodness I can’t believe it took this long to finally figure out this technology! My snow Joe mower works like a champ! I think I’ve mowed the lawn at least six or seven times and never had to worry about the battery. Finally put it on charge just to be safe. Super lightweight! Like the little kids lawnmowers that we grew up with, do you remember the ones that would spit out the bubbles:) I highly recommend this to anyone and as a matter of fact I am getting my girlfriend one for her house!
Very light weight, curl it with one arm. You can mow a small lawn with one charge as long as you keep up with it. With all cordless electric, taller the grass, the faster it will discharge the mower. Plenty of power to cut the grass. Great value for a cordless electric mower. I really like it that it is easy to use.