Customer Reviews for Sun Joe - Push Lawn Mower and Mulcher, 17" Walk Behind Grass Cutter, SUJ-MJ403E - Green
Customer Rating
5
Sun Joe Mow Extraordinaire! Outstanding
on September 16, 2014
Posted by: Sr. yardman
from Biloxi, M.S.
With Mow Joe it is like cutting on ice by the way it guides across the yard.
Pros: Great Experience For Me, Easy To Use, Adjustable Cut-Lengths, Like The Height Adjustor, Easy to Push & Steer, Lightweight, Ergonomic Grips, Gives No Stress To Legs, Plan To Buy Other Product
This mower exceeded my expectations by far. I hadn't mowed my backyard for a couple weeks and I plugged this mower in and it ran over the yard like a boss. Nice and light easy to push and a lot quieter than any other mower I have used. Easy to adjust the cutting height and to empty the grass catcher. I just wished I would have bought one sooner.
Very happy so far with my electric mower. The handle on the grass catcher bag does snap off easily when it’s full and trying to lift off the mower to dump. Plus the bag is much smaller than a gas mower bag. But I love that it starts every time, instead of my unreliable, non-starting gas mower. This mower is also very lightweight! I can push and maneuver it with one hand.
No more gas,oil,easy to start,,I have thick sod, and it has no problem cutting it,LOVEIT!!!,sitting in yard getting ready to cut grass as I wright this, I also have your sno blower ,and pressure washer,,also you can store them anywhere ,I have my snowblower in a storage area in basement,it’s light and no gas or oil fumes,if you ever need a spokesman or a salesman give me a text.
This mower is wonderful and does a great job.... only issue I have is the handle to the rear grass bag which keeps popping off when I try to lift the bag off to dump out the grass.
This mower is easy to use and very quiet. I just tried it for the 1st time after getting it about a week ago, and boy was I surprised. It was very quiet and light to maneuver. The assembly was a snap no special tools. I was most of all surprised that it arrived at least a week before what they had stated. I like the mower and would recommend it to anyone.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Fine mower -- spare parts out-of-stock for MONTHS
on June 2, 2021
Posted by: BobbyG
from TN
This mower is fine. However, the mower blade and blade base have been out-of-stock since at least fall 2020 (now summer 2021) making it unusable. Especially the blade base is egregious since it is a plastic / resin piece that is sure to wear out. Easy and cheap to replace, but only if it's in stock!
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 23, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks, Customer Service Team Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
17 inch Replacement Blade out of stock
on December 27, 2021
Posted by: Anonymous
from Newark, NJ
If you need to replace the 17 inch blade, you are out of luck, the blade had been Out of Stock for a year, any you cannot find this replacement blade anywhere, which makes this lawn mower is One-Time use, Think Twice before you buy
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 6, 2022
Hello,
So sorry to hear that you're having an issue with our product. Please contact our customer service support to provide you with additional service. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.