Customer reviews from Samsung US
Samsung - 9.1.2-Channel Dolby Atmos Soundbar System HW-Q910D - Black
Average customer rating
4.6
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
113
4 Stars
24
3 Stars
7
2 Stars
0
1 Star
4
92%of customers recommend this product.
(
33 out of
36)
Customer Reviews for Samsung - 9.1.2-Channel Dolby Atmos Soundbar System HW-Q910D - Black
Customer Rating
5
A Hundred Stars
on July 18, 2025
Posted by: Brettthevet
[This review was collected as part of a promotion.] I use it for my TV and gaming. I thought at first that I could match this system with something cheaper. No way, this thing is amazing to say the least! Everyone that comes over marvels at how good the sound is. Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound quality
on July 20, 2025
Posted by: Raj198014
[This review was collected as part of a promotion.] Excellent sound quality never ever expected this much of sound quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound at a fair price.
on July 20, 2025
Posted by: Samsungluv
[This review was collected as part of a promotion.] I use my Q910D with my desktop computer via HDMI cable. I watch television and listen to music. This soundbar has great separation and clarity for a great audio experience. The rear speakers are a great asset giving my system a wider sound. The only issue I have is the rear speakers are connected to a module via speaker wire. True wireless would have been nice but considering the price it's a great system and I would highly recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product needs improvements
on July 20, 2025
Posted by: TechSoccer10
[This review was collected as part of a promotion.] The blue tooth tweaker speakers do not seem to be very good in establishing the surround sound environment we were looking for. The sound bar itself is solid. Overall, expenditure does not meet needs/expectations. Connectivity if shotty at times too in which does not make sense.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on July 27, 2025
Posted by: Makeveli
[This review was collected as part of a promotion.] I love how you can increase or decrease the rear speakers volume. You get the full Q-symphony experience or can enjoy Dolby atmos sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thunderous Sound!
on July 29, 2025
Posted by: DennisD
[This review was collected as part of a promotion.] I use my sound bar for watching Netflix, Hulu, etc. and the sound is like you are at the theater. Surround sound quality is excellent.
I also use it to listen to music and it again surrpassed what I thought it would sound like with crisp highs, clear mids and thunderous bass even at high volume. Quite clear and distortionless. Very impressed.
On a sad note I somehow lost my remote which is making my TV time a challenge. Would love to buy a new one with the gift card. LOL.
I also use it to listen to music and it again surrpassed what I thought it would sound like with crisp highs, clear mids and thunderous bass even at high volume. Quite clear and distortionless. Very impressed.
On a sad note I somehow lost my remote which is making my TV time a challenge. Would love to buy a new one with the gift card. LOL.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Quality Soundbar
on August 3, 2025
Posted by: AudioFan
[This review was collected as part of a promotion.] The Q Series 9 Soundbar provides quality sound and upgrades your movie or sports viewing experience when paired with a Q-Symphony capable Samsung TV. The Subwoofer with the 9.1.2 system is fair and really only hear it with the studio quality movies. The rear speakers work fine, but you are limited with the placement because of the wiring to the rear speaker controller box. It is not true wireless/direct powered speakers, so take account of that when reviewing or purchasing. Overall, a good product, easy to install, and Soundbar mounts work great.
Value
3
Response from Samsung USBy Samsung Solutions, August 4, 2025
Hello AudioFan,
Thank you for sharing your review of the HW-Q910D Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Thank you for sharing your review of the HW-Q910D Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Sound barneeview
on August 15, 2025
Posted by: Rccola66
[This review was collected as part of a promotion.] Decent sound bar fills room with front stage. The rear speakers are adequate. With limited space, lack of true home theater receiver and wired speakers it is fine. If you posses a dedicated room with the necessary components and acoustics you will notice a difference. You should not expect an exact replication of sound stage
Value
4
Written by a customer while visiting Samsung US