Customer reviews from apc.com
APC - Be550g Back-ups 8-outlet 550va Battery Back-up And Surge Protector - Black
Average customer rating
4.6
(190 Reviews)
Rating breakdown 190 reviews
5 Stars
154
4 Stars
18
3 Stars
6
2 Stars
4
1 Star
8
93%of customers recommend this product.
(
173 out of
186)
Customer Reviews for APC - Be550g Back-ups 8-outlet 550va Battery Back-up And Surge Protector - Black
Posted by: Michelle
from Lake Worth, FL
Verified Purchase:Yes
We've been using APC Power Back-UPS since we got our first computers in 1997. We use them to back-up our computers, DVRs and TVs. We currently have 4 APC Backup Units. They are very very well made, reliable and are outstanding products. One of the benefits of having them, in addition to having continuous power when there is a short power failure, is that they have replaceable batteries. The unit I finally had to replace was approximately 20 years old.
Pros: Easy to Perform Maintenance, Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
One drawback
on July 1, 2010
Posted by: db
from SC
Three year warranty is a plus! The unit does provide good surge and battery backup protection, but there is one drawback. All 8 outlets are not fully accessible because they are spaced so closely together! Three of the four in each row are close and not usable if your peripherals have the larger 3-prong plugs. Of course many of my printers and add-ons have the big transformer plugs and I didn't think they would fit. But it seems that APC would want to space these outlets further apart to make them all accessible. I am disappointed in this feature from APC.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
Check your unit- mine had a manufacturing defect
on July 16, 2021
Posted by: Should have tested before
I've had my unit for years and the battery finally gave out. By chance I used an outlet tester on it and was surprised to find that one of the backed up outlets showed "open neutral". I opened it up and saw the problem. The metal bar inside that has clamps that grip the plug didn't have the clamps for this outlet. The defect is circled in blue in the photo, it should look like the one circled in red.
The unit has worked for me for years, just never used this particular outlet on it I guess. So it gets some points for that. But take away some points for how this ever got out of their factory with this defect.
The unit has worked for me for years, just never used this particular outlet on it I guess. So it gets some points for that. But take away some points for how this ever got out of their factory with this defect.
Written by a customer while visiting apc.com
Customer Rating
5
Thanks goodness
on January 5, 2013
Posted by: TravlnDwag
from Seattle Area
We have had 3 APC Back-UPS and slowly have upgraded to more and more wattage. This particular unit is on my wife's PC. We had a power supply failure and replaced the power supply. In fact, the problem was a failing mother board. Fortunately, the APC Back-UPS 550 was in place because the mother board shorted, killing the new power supply. The Back-UPS protected the network and the remainder of the system so that we could recover the hard drive to re-install all her programs on a new computer. Protection in two ways - incoming and from the computer - make these back-up power supplies absolutely essential. Thanks APC
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Not a good experience
on January 30, 2010
Posted by: Bil
from Providence, RI
I installed the product on my computer and it caused my system to hang. when I tried to reboot, the system drive was corrupted. I am just now finishing the recovery of my data. The unit is sitting on my desktop because I'm not sure what to do with it. I don't want to try to hook it up again and have it cause another problem .
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
1
No good for breaker overloads
on June 8, 2010
Posted by: AEE
from New York, NY
I bought this unit because my apartment has too much on too few circuits, and the breakers flip a couple times a week. When that happens, however, this unit overloads or something and actually doesn't keep my computer running -- so it is effectively useless for its intended purpose.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
1
D.O.A.
on August 8, 2009
Posted by: oldrask
from Mount Vernon, NY
Right out of the box; I hooked-up the battery terminal as directed, plugged it in, turned it on, and got the "Replace Battery" indications.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
right out of the box
on August 20, 2009
Posted by: mochi
from Oregon
Right out of the box, plugged in, and protecting. In an area of frequent power interruptions and spikes we depend on the APC battery backup to protect our electronics. It has proven itself very reliable and we are confident it will safeguard even when we cannot be there. Lightning storms don't even cause problems now. Excellent product!
I would recommend this to a friend!
Written by a customer while visiting apc.com