Customer reviews from apc.com
APC - Be550g Back-ups 8-outlet 550va Battery Back-up And Surge Protector - Black
Average customer rating
4.6
(190 Reviews)
Rating breakdown 190 reviews
5 Stars
154
4 Stars
18
3 Stars
6
2 Stars
4
1 Star
8
93%of customers recommend this product.
(
173 out of
186)
Customer Reviews for APC - Be550g Back-ups 8-outlet 550va Battery Back-up And Surge Protector - Black
Customer Rating
5
Glad I upgraded
on September 21, 2015
Posted by: charlie
from Alexandria, Louisiana
I finally broke down and upgraded my UPS. I had a very good UPS from APC, but since I now use Mac OS 10.8.5, I could not make use of the old UPS. The old UPS did not have a usb port. Well, I did buy it new in 2003 and it worked fine with the older Mac OS 9.x.
The new one has a usb port and works great so far. All I had to do was unpack it, open the battery cover, plug in the red connector, replace the cover and plug in the power cord and usb connection to my trusty old iMac.
Other than possibly needing to replace the battery at some distant time, I am certain I will get a long life from this UPS.
The new one has a usb port and works great so far. All I had to do was unpack it, open the battery cover, plug in the red connector, replace the cover and plug in the power cord and usb connection to my trusty old iMac.
Other than possibly needing to replace the battery at some distant time, I am certain I will get a long life from this UPS.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
Fine except for the beeping
on November 29, 2009
Posted by: MacQ
Everything is fine except for one thing. When power is out and the unit is running on battery, it beeps several times every 30 seconds. This is very annoying.
Supposedly there is a setting in the software that disables it. But, I installed the software, made the supposed change, and then I unplugged the UPS from my PC to use it in a closet for a wireless router. The UPS did not retain the setting after being unplugged (or maybe even didn't accept the setting in the first place - I'm not sure). In any event, I"m left with a UPS that beeps every 30 seconds when on battery.
I'm well aware of when power goes out - I don't need the beeping. Also, I have ample UPS power on many devices to work comfortably for 20-30 minutes. Having something beeping every 30 seconds is distracting.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
4
Please add mounting holes
on May 5, 2009
Posted by: Battery
from Fredericksburg, VA
Great device. Please add mounting holes on the back so the UPS can be hung on the wall. The previous model had these mounting holes. We miss them.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
New Unit
on July 3, 2009
Posted by: G
from Bremerton, WA
The instructions for connecting battery seem to apply to a slightly different model. In step 2 of Connect Battery, I was unable to remove the battery from the unit. With some difficulty, I slid the battery wire onto the battery terminal.
Since this is a new unit I have been unable to rate it's performance other than telephone pass through is ok and and other circuits provide power.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Sad Very Sad
on September 24, 2011
Posted by: HimAgain
from SW Florida
I'll make it short because if I try to explain everything as it happened it cuts me off and I have to start all over. SO the box says it is compatiable with Windows 7. According to Apc Tech Support, Geek Squad, Microsoft it is NOT compatiable with Windows 7. Had to return it and buy another brand that is compatiable.Florida
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
4
HW good - SW not so good
on February 10, 2014
Posted by: Mio, MI
from Mio, MI
The UPS works as advertised. Only problems experienced are with the software, Power Chute Personal for Win 7. Am using ver. 3.0.2. The SW has always indicated 100% charged. The software initially said I had 450 min's. of power avail. After 1 week it said I had 130 Min. After 1 mo. it says I have 9 min's. No changes to setup or to plug-ins. I wonder how long before it runs down completely.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Replacemment Battery
on September 14, 2016
Posted by: BS
from Ft. Lauderdale, FL
The battery had no markings that would enable me to find a replacement on the APC site. Lead Acid Batteries vary according to the ratings. The UPS ES 550 did not have any specifications for the battery. This site is not consumer friendly.
No, I would not recommend this to a friend.
Response from apc.comBy APC Product Support, CCC, September 15, 2016
Thank you for your feedback. We apologize for any difficulty determining the correct replacement battery for your UPS. We do offer a battery selector tool.
http://www.apc.com/us/en/tools/upgrade_selector/.
We just need the exact model off the UPS, which can be found on a white bar code sticker on the back or bottom of the unit.
http://www.apc.com/us/en/tools/upgrade_selector/.
We just need the exact model off the UPS, which can be found on a white bar code sticker on the back or bottom of the unit.
Written by a customer while visiting apc.com
Customer Rating
5
Dependable
on August 19, 2009
Posted by: larry.k
from Colorado
I really depend on this model UPS. I have two protecting computer systems. I also have a 750 protecting another system. I really appreciate APC equipment. I wouldn't have any other brand!
I would recommend this to a friend!
Written by a customer while visiting apc.com