Customer reviews from apc.com
APC - Be550g Back-ups 8-outlet 550va Battery Back-up And Surge Protector - Black
Average customer rating
4.6
(190 Reviews)
Rating breakdown 190 reviews
5 Stars
154
4 Stars
18
3 Stars
6
2 Stars
4
1 Star
8
93%of customers recommend this product.
(
173 out of
186)
Customer Reviews for APC - Be550g Back-ups 8-outlet 550va Battery Back-up And Surge Protector - Black
Customer Rating
5
It works...
on April 16, 2011
Posted by: Dustoff
from N Central AZ
as expected. I would expect nothing less. This unit replaced an older unit that was probably 5-6+ years old. I purchased this unit based on the reliability and cost of the older one and so far all is good. I would hope to get at least the same service from the new one as the old. All-in-all, a good product at a reasonable price. I would buy another (and probably will when this one bites the dust).
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
A Perfect Fit
on April 22, 2011
Posted by: nyppsi
from Rockville, MD
The ES 550G was a perfect fit for the wattage/VA rating, the size (for the space I had to put it in) & the number of outlets.
I do wish the cord were a bit longer and that a statement was made on the box & in the literature that the unit could be used in any position (horizontally, sideways/ vertically and/or hung on the wall) if that is the case. I also wish you would give joules ratings for your UPS products (the surge suppression portion). Finally, I wish ALL of the surge & surge + battery backup outlets were sufficiently far apart to allow transformers to be plugged in side-by-side. That would make the unit even more functional & really wouldn't require much additional separation. Overall, I rate it at 4.5 stars (but you didn't give me that option in the star ratings above, so I had to give it a 5).
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great Product
on May 8, 2011
Posted by: BronxBoy
from Rocklin, CA
My previous Back UPS lasted 8 years; survived a power failure in New Jersey and one in California. Present replacement is fine. It would be helpful to mention that laser printers should not be used with this UPS, as they are very power-hungry on start-up.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Good Product; Tough on User
on May 12, 2011
Posted by: Illinoisian
from Illinois
As always, the Back Ups 550 is a sturdy product which will probably last a long time, just as my BackUPS PRO did. However, I had a terrible time installing it. Every step required excessive force, including even inserting the plugs into the outlets! For starters, the battery cover would not just depress and release - I had to use a tool in order to exert sufficient pressure. Then the battery, which supposedly easily slides out if you merely turn the unit right side up after removing the battery door, took about 10 minutes and a lot of shaking to dislodge. Connecting the battery wires also required an excessive amount of force. And again, plugging in computer and peripherals was very difficult because the outlets were so tight that once again, a LOT of sheer force was required.
I don't think an item such as this should require the strength of a bodybuilder to set up.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great product, as usual!
on May 19, 2011
Posted by: Rand in Colorado
from Colorado
This BE550G is my third APC UPS unit. The other two have been in service about 10 years and were trouble-free, reliable, and have protected me against local power failures AND one near-miss lightning strike. I rely on these units a LOT! Unfortunately, a recent power surge and failure caused the older of my UPS (BE500U) to blow its battery. I immediately replaced it with this unit. My only criticism of the BE550G is the difficulty of setting it up. While the battery cover came off easily, the battery wouldn't come out of the case far enough to connect it. I finally wrestled the battery out, connected it and got it back in its case. When it came time to connect the components, it took an inordinate effort to push the plugs into the female sockets... I have no doubt they will never work themselves loose, but I do wonder if I'll ever be able to remove them, lol. I love your power management products and won't set my home network up without them!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
I can always count on APC.
on June 9, 2011
Posted by: GChaz
from Sanilac County, MI
I live in a rural area in Michigan which does not have the most reliable power utility service. I receive power from a cooperative, and am the next-to-the-last person on the line... seriously! So, when something happens, I always lose power or get surges and brown outs.
But, APC fixes all that! I can sit back and relax because I have three UPS units and Power Chute software to protect all my sensitive electronic equipment.
Years ago I had to replace equipment damaged by storms and file insurance claims, but for the past ten years, I haven't. APC has saved me from all those deductibles and replacement costs. These UPSs paid for themselves after the very first thunderstorm.
Thank you APC! -- GC
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great Product
on June 27, 2011
Posted by: ST
from Charlotte,NC
You absolutely can't beat this product. My only request is that I wish this product line had an alarm defeat switch like the Back-UPS Pro. Next time around I will definitely spend the extra money to get one with the alarm defeat switch. Otherwise awesome product.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Works great
on July 4, 2011
Posted by: LinuxGuy
from Space Coast, Florida
I bought this unit as a replacement for an older unit with a weak battery. Not only did I get a new UPS in the process, but I was able to send my old unit back for recycling free of charge. I also got a discount on my new one.
I would recommend this to a friend!
Written by a customer while visiting apc.com