Customer Reviews for Brother - P-Touch PT-D410 Advanced Connected Label Maker with Storage Case, 20 mm/s, 6 x 14.2 x 13.3 - false
Customer Rating
5
PT-D410 - A good Buy!
on September 23, 2023
Posted by: Carl Chevalier
An excellent printer, after many years of using P-Touch PT-H110 type units I decided to add a label maker that could also handle 18mm tapes. I am certainly happy I did. Really like all the extra features as well!!
I’m so tired of waste and what we are willing to accept. For every label I print I have to throw away an inch of label material. It actually spits out an inch and tells you to cut it off so it will print your label. So for every 12 labels you throw away a foot of material. It wastes my money and creates trash. Why are we accepting this and when will companies become more responsible. Three inches of material to make a two inch label. Please do not buy. Force this company to stop the ridiculous waste. So very disappointed.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 5, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother PTD410. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Due to the design and construction of the tape mechanism, it is essential to feed a certain amount of blank tape through the machine before the label. Below is an answer link with more detail on Why is one inch piece of lead tape feed prior to every label that prints out and can this tape waste be eliminated.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist directly at www.brother-usa.com/brother-support.
I love the label maker. I would never buy one again without being able to use my computer to make labels. I never used this option on my last one and wish I had.
Once i had figured out how and when to use ghe tspe cutter my world opened up - and I was not wasting the tape I had before my "discovery." Text is clear and very legible. Black text on yellow background really "pops." This label maker is worth the additional dollars, is a time saver, and is an invaluable asset to helping you organize your life.