Considered middle quality. Doesn't last very long. Maybe a year and they already don't work. I keep replacing them. The quality of the print doesn't seem that great either after a few weeks. And the price is going up way too high for what it is.
I bought this label maker to replace a similar model that I had for many years. It is a very nice machine. I like that it is easy to setup and use. It prints great labels and has a good variety of fonts from which to choose.
I bought the cutter anticipating that I could cut fabric for quilts. I am able to select shapes and add to the design page but am stuck with millimeters and not standard. After about the 3rd or 4th use the mat becomes "unsticky". The blade picks up the leading edge, dragging and cutting the fabric, making it unusable. The process of designing the blocks is onerous to say the least. If it had not been for the YouTUBE videos on cleaning the mat, I would be buying them by the case. I'm not sure the cutter was the best way to go. The machine would probably be fine for paper crafts, but leaves a lot to be desired for fabric craft.
Response from brother-usa.comBy Brother Customer Service, February 3, 2025
We understand you are experiencing issues with your Brother machine. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support