Customer reviews from brother-usa.com
Brother - P-Touch PT-D410 Advanced Connected Label Maker with Storage Case, 20 mm/s, 6 x 14.2 x 13.3 - false
Average customer rating
4.6
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
39
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
23 out of
23)
Customer Reviews for Brother - P-Touch PT-D410 Advanced Connected Label Maker with Storage Case, 20 mm/s, 6 x 14.2 x 13.3 - false
Customer Rating
5
Easy to connect!
on March 1, 2024
Posted by: RobinB
from Phoenix AZ
I have owned Brother P-touch machines for years & they are the best. I've even gifted my older children with them! Very easy to use & love all the options, however I saw this PT-D410 at the store & when it stated I could USB to my computer - I was sold. I have a Mac & it is SO easy to use. I've created several labels just testing it & I'm sure I'll create many more. My home was organized before, but because of the ease of use of this, I will be even more organized. Love it!L
Written by a customer while visiting brother-usa.com
Customer Rating
4
Hidden Utility
on April 1, 2024
Posted by: Dort
This label maker prints very nice looking labels. The problem is that a very steep learning curve is necessary to fully utilize the printer. There is no manual available to help with learning.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mediocre at best
on May 20, 2025
Posted by: Mike D
from Coachella California
Considered middle quality. Doesn't last very long. Maybe a year and they already don't work. I keep replacing them. The quality of the print doesn't seem that great either after a few weeks. And the price is going up way too high for what it is.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Review
on June 7, 2025
Posted by: Rectruck42
Nice labels, easy to use.
Despite the fact that it will allow you to submit multiple labels, it only prints one because it does not auto cut
Written by a customer while visiting brother-usa.com
Customer Rating
1
So very wasteful
on June 2, 2023
Posted by: Disappointed
from Virginia
I’m so tired of waste and what we are willing to accept. For every label I print I have to throw away an inch of label material. It actually spits out an inch and tells you to cut it off so it will print your label. So for every 12 labels you throw away a foot of material. It wastes my money and creates trash. Why are we accepting this and when will companies become more responsible. Three inches of material to make a two inch label. Please do not buy. Force this company to stop the ridiculous waste. So very disappointed.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 5, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother PTD410. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Due to the design and construction of the tape mechanism, it is essential to feed a certain amount of blank tape through the machine before the label. Below is an answer link with more detail on Why is one inch piece of lead tape feed prior to every label that prints out and can this tape waste be eliminated.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32304210004/workspaceContext/workspace/processedPrint/Answer/78544
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist directly at www.brother-usa.com/brother-support.
Due to the design and construction of the tape mechanism, it is essential to feed a certain amount of blank tape through the machine before the label. Below is an answer link with more detail on Why is one inch piece of lead tape feed prior to every label that prints out and can this tape waste be eliminated.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32304210004/workspaceContext/workspace/processedPrint/Answer/78544
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
5
A powerful label maker for a wonderful price.
on February 10, 2023
Posted by: Cindy Gray
from Tallahassee, FL
I absolutely love it! It’s fairly easy to use, it’s versatile and flexible. I love all the different fonts and frames, too. I’m using it to label my card making supplies and to make address labels. I also love that it takes different sizes (widths) of label tape. I can customize any label I want!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Brother ptouch and printer review
on October 20, 2023
Posted by: Andrew Hudson
from orange county ny
this unit is working fine. The copier i bought is not
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not great for fabric
on January 31, 2025
Posted by: Lady Armadillo
from ALABAMA
I bought the cutter anticipating that I could cut fabric for quilts. I am able to select shapes and add to the design page but am stuck with millimeters and not standard. After about the 3rd or 4th use the mat becomes "unsticky". The blade picks up the leading edge, dragging and cutting the fabric, making it unusable. The process of designing the blocks is onerous to say the least. If it had not been for the YouTUBE videos on cleaning the mat, I would be buying them by the case. I'm not sure the cutter was the best way to go. The machine would probably be fine for paper crafts, but leaves a lot to be desired for fabric craft.
Response from brother-usa.comBy Brother Customer Service, February 3, 2025
We understand you are experiencing issues with your Brother machine. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com