Customer reviews from fellowes.com
Fellowes - 3312501 Powershred 125ci 20 Sheet Capacity 100% Jam Proof Heavy-Duty Cross-Cut Shredder - Black/Dark Silver
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
37
4 Stars
15
3 Stars
4
2 Stars
2
1 Star
1
88%of customers recommend this product.
(
52 out of
59)
Customer Reviews for Fellowes - 3312501 Powershred 125ci 20 Sheet Capacity 100% Jam Proof Heavy-Duty Cross-Cut Shredder - Black/Dark Silver
Customer Rating
4
A solid tool
on June 5, 2013
Posted by: Econ
This shredder handles the paper well, though not as quietly as I expected, given the description. (The old GBC shredder we still use has a quieter, more even sound, compared to the somewhat choppy sound of this new unit.) I am oiling it when we empty the bin, but the sound has not diminished.
I recommend turning the unit off when emptying the full bin, or slightly opening it to level out the not-yet-really-full shredded contents. If left on "auto," any paper that hadn't finished shredding will rain down as the bin and bag are removed, leaving a mess to clean up each time.
As for design, some way to better hook the bag inside would be an improvement. A few printed words in the manual or packaging about the intent for the wing-nut screws and the placement of the CD basked would be helpful. Overall, the unit does the job we need and hopefully will do so for a long time!
I recommend turning the unit off when emptying the full bin, or slightly opening it to level out the not-yet-really-full shredded contents. If left on "auto," any paper that hadn't finished shredding will rain down as the bin and bag are removed, leaving a mess to clean up each time.
As for design, some way to better hook the bag inside would be an improvement. A few printed words in the manual or packaging about the intent for the wing-nut screws and the placement of the CD basked would be helpful. Overall, the unit does the job we need and hopefully will do so for a long time!
Pros: Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance
Cons: Mess Reduction, Quiet Operation, paper piles up on side signals "full" prematurely
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Good products.
on August 5, 2013
Posted by: swampie
Recently we had to replace our Fellowes shredders with newer updated models. We are so happy with the new models. Who would think that upgrading shredders could put a smile on so many faces. Easy and efficient to use.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: none so far
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Purchase
on September 16, 2013
Posted by: Pumpkin
I'm really happy with our new shredder. Works very well, spacewise as we are very short on space. Very easy to use, and quiet. I feel I made a
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
Cons: non so far
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Very Nice Machine.
on March 31, 2014
Posted by: Tigers
This shredder is very good quality and it quiet in the office setting. Instructions were very well prepared.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
2
A messy shredder that can shred
on March 6, 2015
Posted by: gstettner
I haven't had any problems with my shredder shredding. It does what it says it will do. It is, however, a very messy shredder. When I pull out the bin, paper shreds that are hanging down from the shredder are dislodged, falling on the floor and the base of the shredder (see attached#. The shred bin liners do not stay in place #see attached image#, so shredded paper ends up at the bottom of the bin. What's more, static electricity keeps shreds attached to the outside of the bin #see attached image.) Finally, when pulling out the bin, shreds fall onto the floor, requiring a sweeping job.
Pros: Sheet Capacity, Quality Construction, Safety Features, Secure Cut Size
Cons: Mess Reduction
No, I would not recommend this to a friend.
Response from fellowes.comBy CS, March 9, 2015
We are sorry for the mess that you are experiencing when emptying your shredder! If you would like, we would be happy to verify that you are suing the correct waste bags with your machine. Our 125Ci unit is designed to be used with item #36054 and these bags should stay in place within the bin. A helpful hint to help reduce the amount of static electricity in the bin of your shredder is to simply run a dryer sheet around the inside walls. Luckily, winter is almost over and you should see an improvement with this issue as the weather begins to change. Thank you for your review and please do not hesitate to contact us directly with any further questions or concerns. Our team can be reached, via phone, at (800) 945-4545.
Written by a customer while visiting fellowes.com
Customer Rating
5
Great product
on May 8, 2017
Posted by: Jane34
This shredder is very good. Doesn't jam and hasn't given me any problems. Thank you
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, May 9, 2017
Thank you for choosing Fellowes and our 125Ci!
Written by a customer while visiting fellowes.com
Customer Rating
5
SHREDS/SHREDS NO JAM at all
on July 7, 2017
Posted by: buckaroo
We had always had the low end of shredders in the past. I was always getting it jammed. I don't have the time to watch or pay employees to feed the shredder. I ran the shredder for more than 2 hours shredding our back up, from our cheap shredder that gave out last week. I know once again, YOU GET WHAT YOU PAY FOR!!!! This shredder is so quiet compared to the others we had owned. I can talk on the phone and shred while talking. Never could I hear over the other shredders.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty, quiet!!!, no jams
Cons: a bit pricey
I would recommend this to a friend!
Response from fellowes.comBy AS, Cs, July 10, 2017
Shredding while talking on the phone makes for a very productive day! Thank you for your review.
Written by a customer while visiting fellowes.com
Customer Rating
4
This shredder is messy
on April 2, 2016
Posted by: Berrytongirl
The shredder works well but when the basket is full and you try to empty it, it creates a huge mess. The shredder head is so close to the left side of the machine it drops shredder material on the outside of the basket. You have to sweep up the mess inside the machine and the floor in front of the machine. Had I know this I would not have purchased this machine. I guess it is too late now.
Pros: Quality Construction, Safety Features, Secure Cut Size, Shreds Credit Cards, Staples and CDs
Cons: Mess Reduction
No, I would not recommend this to a friend.
Response from fellowes.comBy AS, CS, April 5, 2016
Sometimes we recommend emptying the basket to your machine more often in order to ensure that there is n overflow of shredded materials. Also, are you using a bag with your machine? This is also a possibility to help reduce such a problem when emptying your machine. We are sorry to see that our 125Ci is not 100% meeting your expectations. Should you have any additional questions, please give us a call directly at (800)945-4545.
Written by a customer while visiting fellowes.com