Customer reviews from fellowes.com
Fellowes - 3312501 Powershred 125ci 20 Sheet Capacity 100% Jam Proof Heavy-Duty Cross-Cut Shredder - Black/Dark Silver
Average customer rating
4.4 out of 5
4.4
(59 Reviews)
Open Ratings Snapshot
Rating breakdown 59 reviews
5 Stars
37
4 Stars
15
3 Stars
4
2 Stars
2
1 Star
1
88%of customers recommend this product. 
(
52 out of 59
)
Best Buy Privacy Policy
Customer Reviews for Fellowes - 3312501 Powershred 125ci 20 Sheet Capacity 100% Jam Proof Heavy-Duty Cross-Cut Shredder - Black/Dark Silver
Customer Rating
5 out of 5
5
Great heavy duty shredder
on April 20, 2014
Posted by: Paperboy
If you are looking for a shredder that can handle the job without breaking the bank, look no further. This unit can handle the largest of jobs and has a great capacity bin. It is not a unit to stick under a desk as it is quite large however nothing this powerful comes in a small package. It will not jam and makes sure you can't jam it. It is a quality product that I would definitely buy again.
Pros: Quiet Operation, Shreds Credit Cards, Staples and CDs, Safety Features, Jam Resistance
Cons: physical size, slightly difficult to empty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Awesome Shredder
on April 30, 2019
Posted by: SDOFFICE
I would like to have to not use a plastic bag in the shredder bin , instead paper recycling bags should be recommended, better all around for the Environment.
Pros: Shreds Credit Cards, Staples and CDs
Cons: Sheet Capacity
I would recommend this to a friend!
Response from fellowes.comBy CSMay 3, 2019
Hi, we appreciate your suggestion and feedback!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Exceedingly fine piece of equipment
on October 25, 2009
Posted by: Fortstreet
I have never purchased a shredder until now, but because of the need to keep personal documents from getting a second life following disposal I decided to get one. And My O My am I satisfied with this purchase. It operates absolutely beautifully. No jams! Quick! Efficient! It's too bad that given the loss of personal identity these days that every home doesn't have one. And if that were the case I'd recommend this product.
Pros: Quality Construction, Jam Resistance, Safety Features, Quiet Operation, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Sheet Capacity, Service Guarantee, Warranty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Great product
on May 25, 2010
Posted by: singman1
Fellowes shredders are the best, I mean hands down they beat the rest. We got it in the office yesterday and a bag got full and taken away. It's better than the one we had before and I'm sure it will still be working when we close the door.
The way it works is really cool and it is attractive too. The guys I work with are in awe because a Fellowes beats them all. I'd recomend the brand to anyone and I'd tell them that working it is lots of fun. Thanks for your products they are really neat and as I said before they can't be beat.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction, easy to operate
Cons: Warranty, Sheet Capacity, Service Guarantee, Mess Reduction, Secure Cut Size, Shreds Credit Cards, Staples and CDs, Safety Features, Quiet Operation, Quality Construction, Jam Resistance
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
1 out of 5
1
Dissatisfied
on September 23, 2013
Posted by: HHIAAP
We're on our fourth warranty-replacement. The "Bin Full" sensor consistently fails. The "manual" is totally inadequate. Even when using the proprietary expendables - oil, bags - the machine simply does not work. We absolutely have to have a cross-cut shredder. It's nearly impossible to get one as we are on a remote island in the middle of the Pacific.
Pros: Warranty
Cons: poor support literature, failures of sensors
No, I would not recommend this to a friend.
Response from fellowes.comBy cfcustomer reviewsSeptember 24, 2013
I am part of Fellowes’ Quality Assurance Team who responds to consumer on-line product reviews. We appreciate you taking the time to post your review on the Fellowes 125Ci, and we are sorry your experience with this product has been less than satisfactory.

We would appreciate the opportunity to speak further with you about your experience and assist in resolving the matter satisfactorily. A member of our Customer Care Team will be in contact with you.

Thank you again for taking the time to post your product review. We do value consumer feedback and are committed to offering the most innovative solutions, exceptional product quality, and first class service and support.
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Fellowes 125Ci
on August 30, 2014
Posted by: Snowman
Been looking for the best, try this one. I'm in my 60's and have used many shredders, and now I've found the one that does what it says.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Response from fellowes.comBy ASCSSeptember 2, 2014
Hello Snowman, we appreciate your review! Thank you for your patronage to Fellowes.
Written by a customer while visiting fellowes.com
Customer Rating
4 out of 5
4
So far so good
on May 20, 2015
Posted by: jeffreyw
My last Fellowes shredder 120-C2 was commercial grade and pretty good, but after a few years started having repeated jams despite good maintenance. The 125Ci definitely will shred a slightly thicker stack without jams. Long term performance remains to be seen. The biggest downside is you really have to press the paper deep into the slot to trigger the feed mechanism. Sometimes it requires both hands to keep the stack from spreading apart at the bottom and not feeding in straight.
Pros: Mess Reduction, Sheet Capacity, Shreds Credit Cards, Staples and CDs
Cons: Quiet Operation, Secure Cut Size
I would recommend this to a friend!
Response from fellowes.comBy ASCSMay 21, 2015
We thank you for taking the time to review your new 125Ci shredder! Your loyalty to Fellowes is greatly appreciated.
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
It WORKS!!!!!
on October 26, 2015
Posted by: Brandt
Unlike the previous shredders this office has purchased, this one performs as described and expected. It handles up to 18 pages easily and quickly. No problem with jams. I also appreciate the bottle of oil that was included with instructions on when and WHY to use it. It is easily applied. Thanks for making a sleek looking space saving shredder that works!
Pros: Quality Construction, Jam Resistance, Safety Features, Quiet Operation, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy ASCSOctober 29, 2015
Knowing what is important to you is important to us. Thank you for taking the time to contribute your review!
Written by a customer while visiting fellowes.com
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