Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Average customer rating
4.7
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,954
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Customer Rating
1
Leak-prone batteries
on August 1, 2016
Posted by: DJMarch
from Los Angeles, CA, United States
My current toll of ruined devices due to leakage now stands at 1 AA Mag-lite flashlight, 2 Seiko AA battery-powered alarm clocks, 1 Brother AA-powered label maker, and 1 wall heating thermostat. I really can't recommend these batteries.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, August 4, 2016
Hi. Thank you for taking your time to write to us. We apologize that you are unsatisfied with our products. When you have a moment, please give us a call at our toll free number 1-800-551-2355 (Mon-Fri 9a-6p EST) so we can figure out what happened here and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaks
on August 3, 2016
Posted by: KenS
from Camden Point, MO, United States
The relatively new battery leaked and damaged my head lamp.
No, I would not recommend this to a friend.
Response from duracell.comBy Durcell Customer, August 4, 2016
Apologies for that. When you have a moment, give us a call at 1-800-551-2355 (Mon-Fri 9a-6p EST) and we’ll help figure out what happened.
Written by a customer while visiting duracell.com
Customer Rating
1
Batteries burn nicely finished wood when they leak
on August 5, 2016
Posted by: Firvo
Two times now I have uncluttered my wife's beautiful maple hutch to find leaking batteries that had been set aside and underneath, in the shape of the batteries, the finish burned off. Now we don't monkey around, even partially dispensed batteries go in the trash. Don't know why they are always Duracell but it seems to be the case. Picture shows damage to hutch and a bin of partially dispensed batteries that were stored for future use. Note the brand and the fact that virtually all of them have leaked. I do not experience this with other batteries, even store brands. Time to remove all Duracell batteries and move to Energizer.
Response from duracell.comBy Duracell Customer Care, August 25, 2016
Hi there. We're sorry to hear that you've been experiencing issues with our products. When you have a moment, please give us a call at our toll free number 1-800-551-2355 (Mon-Fri 9a-6p EST) so we can figure out what happened here and help sort this out. Thank you for taking your time to write to us.
Written by a customer while visiting duracell.com
Customer Rating
1
leaking batteries
on August 17, 2016
Posted by: mad mad
from Virginia, United States
have always used and depended on duracell coppertops with good results. But something has changed. just bought my second pack of brand new batteries this month. both appeared ok when i put them in devices but within 24 hours leaked battery acid all over everything. no more duracell for me.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, September 7, 2016
Hi there. We’re sorry to hear that you are experiencing difficulty with our product. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking batteries.
on November 10, 2016
Posted by: Johan
from Stony Mountain, MB, Canada
In an emergency flashlight for 1 year and has not been used, date 2025. Leaked and destroyed the flashlight. In my Philips transistor radio (50 years old) for less than a year, date Dec 2022 and leaked so bad that I almost cried. I have never had batteries leak in it ever. I used to always trust Duracell. I will never ever buy your junk batteries again. I will likely never hear from you about this, sad.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, November 18, 2016
Our apologies, Johan. When you have a moment, please give us a call at our toll free number 1-800-551-2355 (Mon-Fri 9-6p EST) so we can figure out what happened here and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Tired of failures
on December 15, 2016
Posted by: woodguy
from Boylston, MA, United States
I can't count how many times these things have leaked or swelled up, even while in the package well before expiration date.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Did not last and corroded
on December 17, 2016
Posted by: Marcella
from Saskatoon, SK, Canada
I bought this battery and it says it is good until Dec 2019. It is corroded into my fire alarm.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Not Worth the Extra Cost
on December 26, 2017
Posted by: Helen W
from Portland, OR
A 9V Coppertop Duracell battery touted to last 5 years and placed in my smoke alarm, was dead within a year. Supposedly good until 2020, dead in 2017.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com