Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Average customer rating
4.7
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,954
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Customer Rating
1
Leak Leak Leak
on December 9, 2017
Posted by: JADD
from San Antonio, TX, United States
Duracell batteries NEVER used to leak! Now they are giving their nearest competitor a challenge for the worst batteries ever. Duracell,l if you are monitoring you need to figure out what the problem is. Your reputation is ruined!
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Battery Leaking - unused
on July 2, 2017
Posted by: derstorey
from Sydney, New South Wales, Australia
Batteries leaked , whilst still in packaging. Not had that from a decent battery in last 10 years.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaked in Multiple Devices and in the box!
on August 1, 2016
Posted by: MasterfulMainer
from Maine, United States
I've lost two LED flashlights to these batteries and now my FM transmitter for the car. An unused four pack even leaked in the box.
On top of that two C-Cells leaked in an antique View-Master and ruined that on me.
Why haven't I learned my lesson yet?
On top of that two C-Cells leaked in an antique View-Master and ruined that on me.
Why haven't I learned my lesson yet?
No, I would not recommend this to a friend.
Response from duracell.comBy Durcell Customer, August 4, 2016
We’re sorry to hear that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking Batteries Ruining my thinhgs
on May 1, 2017
Posted by: Hairy
from Warrensburg, NY, United States
I can't tell you how many of my items have been victim to leaking Duracell batteries over the past two years. They used to be good but something has changed, I think I will change brands also, sick of this constant problem.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Why pay premium for batteries that leak.
on May 4, 2017
Posted by: Luis Jarquin
from San Diego, CA, United States
I used to believe their commercials, it was worth to pay premium for batteries that can work in harsh environments, that had to work when you need them most (that flashlight in your car when you are stranded in the middle of nowhere). The ones emergency personnel trust. Etc.
Just found my 2 AA Maglite with 2 corroded batteries I can not even remove, then checked, and found:
LED lamp with 4 AA corroded batteries
Photography Flash unit with 4AA corroded batteries
My spare car pack (4AA) 2 corroded.
Sharp Home stereo remote 2AA corroded
Just found my 2 AA Maglite with 2 corroded batteries I can not even remove, then checked, and found:
LED lamp with 4 AA corroded batteries
Photography Flash unit with 4AA corroded batteries
My spare car pack (4AA) 2 corroded.
Sharp Home stereo remote 2AA corroded
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
2
What changed
on September 5, 2019
Posted by: donmarjon
from Austin TX
Over the years I've used Duracell products and was real happy with them. I've noticed that recently these batteries tend to leak. I see quality has gone out the door and cheap practices have taken place. You should change your name from Duracell to Duraleak.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, September 10, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaked and ruined my flashlight.
on December 28, 2016
Posted by: Wpross
from Honolulu, HI, United States
I had no intention to write a review but came across this page looking for the claims page or address which seems to be hard to find. Anyway the Duracell batteries leaked and ruined my flashlight. Apparently this is common.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Batteries go bad in storage!
on January 27, 2018
Posted by: ALBERT
from San Diego County, CA, United States
I buy the bulk back of batteries at a box stored, however, I find that some go bad before I can use them even though the date to use them buy is 2023! The store will not do anything about it, but this happens often enough that the batteries are becoming expensive. I am going to research batteries for another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com