Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Average customer rating
4.7
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,954
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Customer Rating
1
longest leaking battery
on September 22, 2019
Posted by: mikel
from scottsdale
I have never had as many batteries leak in my life.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, October 5, 2019
Mikel, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
best leaking battery
on November 14, 2019
Posted by: jimk
from goliad, texas 77963
they may be good if you use them up quickly but will not sit in device for emergency use. 4 lights dim or not working. when opened the batteries had leaked and corroded lights. 2 i got cleaned up enough to work and 2 were junked. use to not have that problem. all 4 had double AA batteries. this has been going on for about a year with the AA batteries.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 17, 2019
Jimk, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
AAA 16-Pack All Leaking
on December 7, 2019
Posted by: NavtRet
from Santa Fe, NM
AAA 16-Pack guaranteed to last until 2024. Today is 07 Dec 2019 and 8 remaining batteries in original packaging are all leaking. One is completely broken open at top. Several were leaking in devices but got them out before devices were ruined, but had to clean contacts. So 0 for 16 batteries probably made it halfway to guaranty year.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, December 11, 2019
NavtRet, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
Corrosion
on December 9, 2019
Posted by: Theo
from Norcross Georgia
I thought they would last and not have problems but in a dry drawer in the package they were corroded after a few months. I have some older packages of Rayovac and they still are in great condition. Not so happy when I pay more to get something better.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, December 11, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
All 4 batteries corroded less than 6 months
on March 7, 2020
Posted by: Disappointed in Chicago
from Chicago
Used the batteries in a keypad lock. Used the keypad about a dozen times when it stopped working. Opened the keypad to find every battery in various degrees of corrosion. Experation date March 2028, 8 years from now. Not cool.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 1, 2020
Oh no! We’re sorry to hear about your experience. We take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer service team at 800-551-2355 between the hours of 9am and 6pm EST if you still have additional questions and/or concerns.
Written by a customer while visiting duracell.com
Customer Rating
1
Junk
on May 4, 2020
Posted by: Xxxxxxxxxx
from New Mexico
They leaked and damaged my clock It is the second time it has happened Will never buy this overpriced junk again
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 1, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
2
Does Duracell actually back the 10 year guarantee?
on May 19, 2017
Posted by: Tommy
from Toronto, ON
These batteries are not that leak proof. I heard the ones in my TV remote bubbling last night and I opened the battery compartment to find a clear liquid coming out of the battery. I went to replace the batteries and found most of the ones left in the package had already bulged and crystallized. The expiry date for these batteries are supposed to be 2023 and they were stored at room temperature inside a living room.
Does Duracell actually back their 10 year guarantee?
I've had Duracell batteries leak before, but I thought these new ones would fair better.
Does Duracell actually back their 10 year guarantee?
I've had Duracell batteries leak before, but I thought these new ones would fair better.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
2
Too many leaking batteries
on September 11, 2019
Posted by: ghleonard
from Plano, TX
I have at least 3 dozen each of AA and AAA batteries, all with at least 5 years left before the expiration date printed on the cells. I throw some out every month for premature failure due to leaking, some in storage and some installed in devices where the leaking induces corrosion on device battery terminals. I am about to throw them all out in favor of another brand.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, September 15, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com