Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Average customer rating
4.7
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,954
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Customer Rating
1
THEY LEAK
on May 18, 2020
Posted by: Marty2Spots
from Austin, TX
Been using Duracell, what used to be the best batteries for years. I agree with every negative review. They leak in the package and almost every device I've ever put them in except for the 9v. I'm not complaining about the loss of a few batteries. I am however extremely peeved over the replacement costs of corrosion destroyed devices. There is a reason the number 1 ratings at 53 are more than 50% of the number 5 ratings.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 1, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking AAA Batteries
on May 27, 2020
Posted by: Reed
from Scottsdale, Arizona
I've had several AAA batteries leak without even being used. The latest battery to fail has a date of Dec 2025. I used to think that the Duracell brand was the best on the market but not anymore. The next time I buy batteries I'm switching to Eveready for a test. Unfortunately Eveready batteries are made in China and possibly Duracell are also.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, June 21, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
5
Duracell just keeps improving!
on July 21, 2016
Posted by: JerBear
from Fort Wayne, IN, United States
I'm a Grandpa with 11 grands that are always needing batteries. Over the years I've learned through good and not-so-good experiences that cheap batteries are no bargain and Duracells seem to last "forever" on the shelf, whether in storage prior to use or after a toy or appliance has been energized. Yes, I've had a few leaks over the years but I can attest that the Duracell people are the quickest and easiest to get things rectified!!! They have my vote .... I'll continue purchasing Duracells!
I would recommend this to a friend!
Response from duracell.comBy Duracell Customer Care, July 29, 2016
Thanks for the support and for sharing.
Written by a customer while visiting duracell.com
Customer Rating
4
Leaking Batterys in a Duracell Flashlight
on July 27, 2016
Posted by: ckwinsor
from Oregon, United States
Pulled this out of my office desk drawer, and was surprised by the mess inside.
I would recommend this to a friend!
Response from duracell.comBy Duracell Customer Care, August 2, 2016
Thank you for the support and our apologies for the inconvenience. Please give us a call at our toll free number 1-800-551-2355 (Mon-Fri 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
3
on September 8, 2016
Posted by: pjlang
from Bradenton, FL, United States
The batteries are fine. But every once in a while they leak in the device and ruin it. Whatever happened to "leak proof" batteries?
I would recommend this to a friend!
Response from duracell.comBy Duracell Customer Care, September 12, 2016
Our apologies. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Mon-Fri 9a-6p EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
2
Not happy
on July 26, 2017
Posted by: Yadiwaadu
from Berlin, MA, United States
In the past few years Duracell has gone down hill. They are not really worth the cost when you consider ruining your devices. Case in point a fairly new expensive flashlight, ruined. The batts have a 2022 date on them. Years ago t hen worked fine, but lately they've gone down hill.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
4
Leaked, But Until Then Very Good!
on August 28, 2017
Posted by: milkandsugar
from Edmonton, AB, Canada
I bought these for my TI-83 calculator for school and they seemed to last forever!
However, I recently went to change the batteries as they were dead and I find two out of four batteries leaked. So until I found the leak they worked as well as you can expect a battery too!
However, I recently went to change the batteries as they were dead and I find two out of four batteries leaked. So until I found the leak they worked as well as you can expect a battery too!
I would recommend this to a friend!
Written by a customer while visiting duracell.com
Customer Rating
2
Can't open the package or they die
on December 17, 2017
Posted by: Jack54
from Connecticut
I am so tired of these batteries that are left in the open package dying before I get the chance to use them. You used to be able to buy a multi pack and have the rest available. Every time I go back to the open package to get batteries to replace ones that have been used up in a device, the ones in the package are dead. This has happened so many times I am furious. The ones I just attempted to use say December 2025 and it is currently Dec 2017. The package says "Guaranteed for 10 years in storage." They are in a dry drawer at room temperature, in their original packaing with the plastic case snapped shut. So I just lost 7 batteries I paid for! this has happened numerous times and I am quite tired of it. The ones in the device last pretty good. But I want to be able to have ones on hand to use!
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com