Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Average customer rating
4.7
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,954
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Customer Rating
1
Durcell Quality Control is in decline!
on July 30, 2016
Posted by: tscii
Being a grandparent I have purchased countless Duracell AA and AAA batteries over the years mostly from Costco for the grand kids and their toys! In the last 5-6 years I've noticed that these batteries are having a leaking issue and it's getting worse. At first it was just one or two here and there and the problem was tolerable but lately I'm have to replace clock mechanisms, PC mouse, flashlights etc. on a more frequent basis. I checked a small sample of all the dead batteries I'm going to recycle and about 10%-15% of the ones I have are leaking. And looking at your own reviews from others it seems in the ball park. PLEASE FIX THIS OR I'LL BE FORCED TO GO BACK TO EVERYREADY!! THANKS!
No, I would not recommend this to a friend.
Response from duracell.comBy Durcell Customer, August 4, 2016
Apologies for that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
NO LONGER RELIABLE!
on October 28, 2017
Posted by: sparkle48
from Red Deer, AB, Canada
I would give 0 if that was an option. I have bought Duracell for years. Not anymore.
This past couple of months - first a AAA battery leaked in remote control (expiry date 2022) and then a AA leaked in the computer mouse (expiry date 2023)
Another set of AA's totally ruined a vintage Furby.
This past couple of months - first a AAA battery leaked in remote control (expiry date 2022) and then a AA leaked in the computer mouse (expiry date 2023)
Another set of AA's totally ruined a vintage Furby.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Bad quality
on December 7, 2017
Posted by: Bill Mac
from Commerce Charter Township, MI, United States
I used to always buy Duracell batteries, but in the last 3-4 years I have lost 3 expensive flash lights and 4 or 5 cheap flash lights and a awesome remote control for a stereo receiver that could control multiple equipment and is no longer available. They just leak and corrode. I don't usually leave reviews but I am disappointed in the quality of late.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaky batteries... Do NOT BUY
on September 10, 2017
Posted by: Canada Kevin
from Victoria, BC, Canada
I found the Duracell Batteries leak. They are AAA expire march 2021. don't buy!!! I've lost lots of merchandise now.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
2022 batteries already corroded in laptop cushion
on July 31, 2018
Posted by: Robert3
from Indiana
Date 2022, here in 2018, they're already having horrid problems.
Not having great success lately with Duracell Coppertop batteries.
These totally messed up our laptop cushion (to drive the USB LED Light that can plug into the top of the cushion), used in air conditioned, well temperature controlled, house. So, I would not have expected this to happen in the least!
I bought these specifically to use in things that won't have batteries changed in a hurry.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaked in Package
on September 13, 2018
Posted by: jkfal
from Garfield NJ
After less than 5 years, the AAA coppertops I purchased, leaked a white crystaline substance in their package. It was a package of 20 from which 4 cells had been removed. It's hard to tell exactly how many of the 16 batteries still in the package had leaked, but the crystals were everywhere in the package. The package was kept in a catch-all drawer in my kitchen. No extremes of temperature there.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking!? 9/16/2018
on September 16, 2018
Posted by: Madatyou
from Chicago
What is going on with your Batteries? Been buying them for years with NO issues, now (my AAA) they are leaking! Not one or two, but 15 to 20+ in the last 6 to 9 months. Leaking in the package and also in the product. Until it is fixed I can not recommend or buy your batteries anymore. So far you batteries have not damaged anything.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Quality Control has declined
on January 13, 2019
Posted by: gewfish
from florida
In the last year I have purchased packs (both AA and AAA) with dead batteries and once that have chemical leaks. The use by dates are well in the future (Dec 2025). Need to hire someone that can fix their quality control process.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com