Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Average customer rating
4.7
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,954
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Customer Rating
1
Leaking more and more???
on October 25, 2019
Posted by: Private
I used to be a die hard Duracell fan, BUT in the last few years all of my equipment I have had Duracell batteries in have leaked or been ruined. What changed? Different manufacturing country? Cheaper? So called better equipment?
TIME TO FIND A REMEDY DURACELL!!!
Sorry I will try another brand in all applications. I would rather change batteries more frequently than have to buy new electronics because of faulty batteries.
TIME TO FIND A REMEDY DURACELL!!!
Sorry I will try another brand in all applications. I would rather change batteries more frequently than have to buy new electronics because of faulty batteries.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, October 26, 2019
Private, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
AA battery failures
on November 6, 2019
Posted by: Arnie
from Wake Forest
I recently purchased an OPTIMUM AA 6 pack. I placed two batteries, one each in small battery powered decorative candles. The batteries failed after about two days. I thought maybe I didn't turn off the candles and the batts ran out of juice. So I installed two new batteries only to discover they did not work. I tried them in a small flashlight thinking maybe something was wrong with candle lights, and they did not perform. I then got out the last two batteries from the package only to discover they had heavy corrosion on the negative terminals. I am on Duracell website wondering if maybe there was a recall, but nothing there. There are however quite a few unhappy product reviews. I would return these to where I purchased them but I not longer have the receipt. So Duracell, what gives?
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 9, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Batteries corrode long before expiry date
on January 21, 2020
Posted by: karlFL
from Delray FL
Batteries corroded long before the expiry date of 2025 including inside my Bose Noise Cancelling Headphones and in the case where the spare battery is stored.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 1, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Not so great AAA
on January 29, 2020
Posted by: Peachz
from Detroit, MI
I bought a 8 pack of AAA batteries. The package says 10 year guarantee, but the 2 that I used lasted less than 2 weeks. I'm disappointed because I bought them based on previous use and the guarantee.
Response from duracell.comBy Duracell, Duracell Customer Service, January 31, 2020
We’re sorry to hear about your experience and will make sure our customer relations team is in the loop. Furthermore, we take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer relations team at 800-551-2355 if you still have additional questions and/or concerns. We are open between 9am-6pm EST. Thank you!
Written by a customer while visiting duracell.com
Customer Rating
1
AA battery leakage
on February 11, 2020
Posted by: Julio
Dated 2025 and leaked.. Switching to brandx rechargables.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, February 15, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Batteries leaked way before expiry
on February 15, 2020
Posted by: VNanda
Batteries were bought in 2014, then spoiled after only 6 years.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, February 17, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Your 9v batteries are awful
on February 18, 2020
Posted by: Anonymous
from Utah
Over the past 3 years my smoke detectors chirp at night constantly. I’m always changing the batteries prior to 6 months. I started dating the batteries at replacement and this last one only lasted 99 days!!!! No where close to 6 months. Completely useless and unreliable!!!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, February 22, 2020
We’re really sorry to hear that and will make sure to share this with our customer relations team. In the meantime, we want nothing more than for you to be happy with our products. If you need additional help, please reach out to our customer service team at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
Leak Leak Leak
on March 1, 2020
Posted by: Corrodedjoe
from Richmond VA
Batteries do last a long time but don't leave them for long as they will leak and ruin your stuff. I just lost a nice laser level (on a tripod and adjustable) 2 years leaked not expired. Also lost a set of Rock Band drums - you guessed it Duracell leaked and ruined them. What is up over the past several years? This used to never happen now it seems like the norm. I am switching to another brand to see if the other guys leak and ruin my stuff too!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, March 4, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com