Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Average customer rating
4.7
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,954
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Customer Rating
1
Leak and ruin expensive tools
on April 27, 2020
Posted by: Mountainman
from Hawaii
I was a stalwart Duracell customer for decades. Recently, however, I have had so much tool damage from Duracell leaking batteries that I gave up and went with the rabbit competitor, much less leakage.
At first I figured it was a bad batch/bad year. Continued problems even sitting in storage, under perfect conditions convinced me otherwise. The company I manage has also switched entirely to different brands, with better results.
At first I figured it was a bad batch/bad year. Continued problems even sitting in storage, under perfect conditions convinced me otherwise. The company I manage has also switched entirely to different brands, with better results.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, May 3, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
All 4 batteries had leaked in the package
on May 14, 2020
Posted by: Amanda
from Ohio
All 4 batteries had leaked before I even opened the package up. I don't have my receipt so I can't get my money back. I see a bunch of other reviews on the internet are saying the same thing about their packages of Duracell. Where's the Quality Control?
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 1, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Lasts long and LEAKS
on March 23, 2016
Posted by: POed
from Kansas City, MO, United States
Just discovered another casualty of leaks. Ruined my $50+ multimeter. Thanks Duracell!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, April 12, 2016
Hi there,
We’re sorry to hear that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
We’re sorry to hear that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Batteries Leaked - Ruined Flash
on May 14, 2016
Posted by: Mark
from Reston, VA, United States
I had 4 Duracell Duralock batteries all leak and ruin a Nikon external camera flash. They were new batteries with a December 2022 date on them. Very disappointing. I've always trusted Duracell batteries and used them over cheaper alternatives to avoid damage to my important electronics.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Hi, Mark. We’re sorry to hear that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
new package with leaking batteries
on June 2, 2016
Posted by: ziggy
Bought a new pack of AAA batteries a few months ago. Opened today and found several leaking. So much for the Duralock. They are to have a 10-year leakage guarantee, but there is no info on the website. We'll see if anyone actually responds. I've gotten better service from cheapo-store-brands in any case. Not worth the extra price IMHO
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Hi, Ziggy. We’re sorry to hear that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Never again
on December 10, 2016
Posted by: Gfrohls
from Calgary, AB, Canada
I bought a 24 pack of AA bateries that said expiry of Dec 2022 and thought excellent they will last a few years. After having them sit in my drawer for approximately 1 year, I have found that all are dead, every last one.....
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
2
More Duracell Batteries are Leaking Now
on February 12, 2017
Posted by: PDG1
from Maryland, United States
I don't ever remember Duracell batteries leaking so much during use. I'm seeing corrosive leaking on even single battery use cases like clocks. In several packs of AA batteries I think the large majority of them leaked. Am I the only one seeing this?
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
2
another set of leaking batteries
on March 26, 2017
Posted by: Red dobie
from Nampa, ID, United States
This is my second device in less than three months that has been ruined by leaking duracell batteries.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com