Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Average customer rating
4.7
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,954
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Customer Rating
1
Dead out of the box
on August 20, 2018
Posted by: Hundo
from Charlotte NC
To be fair I don't remember when I bought these batteries but they claim to be good until 2024 and have spent their entire existence inside my air conditioned home. I have 7 AAA's that won't work in a TV remote. There are 4 still working batteries that came out of the box but the last unused 7 were DOA. The rest of the batteries worked as expected over the past year(s).
Written by a customer while visiting duracell.com
Customer Rating
1
popped
on September 13, 2018
Posted by: tktoronto
from toronto, canada
bought new AAA rechargeable batteries and 2 of them popped on the charger
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
5
23 year old batteries
on November 28, 2018
Posted by: Randy S
from Snohomish, Wa
I have an old flashlight that is a display item the Duracell D cell batteries in it have a date on them of Jan.96 that makes them 23 years old !! Not leaking and it still shines bright .
I would recommend this to a friend!
Written by a customer while visiting duracell.com
Customer Rating
1
Only Batteries that leak.
on June 13, 2019
Posted by: bribig
from Amherst,VA
I have many brands of batteries, from generic to brand names, Northern tool batteries, Amazon Basics, Energizer, Duracell, etc. Over the last 2 or 3 years I have seen devices destroyed by Duracell batteries alone. None of the other brands have ever leaked, but Duracell batteries do all the time. I Won't buy Duracell any more. If you don't want to throw away your devices, buy some other brand.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, June 15, 2019
We appreciate your feedback and want nothing more than to make your experience right. Please let us know if there is anything else we can improve on by contacting our customer relations team at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
Stats speak for themselves!!
on September 27, 2019
Posted by: Luewrld
from San Diego
If you do the math just with these ratings you'll see that the failure rate of these batteries due to leaking is about 17%. So out of the 100 batteries that you buy take the 17 that will leak and throw them away, if you put them your clocks, flashlights, smoke alarms, remotes, gun sights, mice, keyboards, weather stations etc. you'll need to replace not only the batteries but all the electronics too! Now, take the cost of those batteries, the equipment they ruined and all the time spent trying to replace them and that's true cost of those 17 batteries. I have pictures but they look like all the other pictures in these reviews, this has been a issue for over four years and Duracell still hasn't gotten the message. I can't afford to buy more electronics and it seems that Durcell is unwilling or unable to fix the problem so I'll have to switch to a different brand. For you diehards out there (no pun intended) Good Luck!! Thanks!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, October 5, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Getting tired of cleaning up after the leaks!
on November 14, 2019
Posted by: Anonymous
from Vancouver, BC
I have been using Duracell batteries for many.. many years and up until the last 5 or so years had no real problems. Lately I've been getting cells that claim to be good for several years of storage, but tend to leak new in the package or make a mess of expensive equipment because of leaking. These are not just the regular copper tops, but also the "commercial" grade red tops as well. I've been switching over to the Panasonic "Eneloop" rechargeables with remarkable success and long term storage. I guess Panasonic have actually been improving their products over the years rather than just claiming to with different packaging. If you want to buy these batteries cheaper than the MSRP, buy the Costco Kirkland brand.. Duracell makes them! Just without the copper top shrink wrap label.. they tend to leak just as much though :(
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 17, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
AAA 2025 Batteries leaking from both ends of can
on March 16, 2020
Posted by: Mindy
from FL
This customer did not provide a text review.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, March 21, 2020
Mindy, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
Poor quality product. Leak frequently.
on April 17, 2020
Posted by: Copretired
from Clearwater Fl.
Using Duracell for over 30 years. Was in public safety so lives depended on batteries. During the past few years our devices have been damaged by leaking batteries and actually were still holding power. Flashlight batteries leak during short term storage, and electronics would still work, but the batteries leak. Something changes as this was never an issue years ago. Now it’s almost a guarantee the batteries will leak.
AAA are the worst with C right behind.
9 bolt seem to be the only ones that don’t leak.
AAA are the worst with C right behind.
9 bolt seem to be the only ones that don’t leak.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com