Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Average customer rating
4.7
(4,658 Reviews)
Rating breakdown 4,658 reviews
5 Stars
3,954
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 20/Pack (MN1500B20Z)
Customer Rating
1
Another sad story of Duracell AA & AAA batteries
on June 17, 2018
Posted by: Weibullman
from SC
2025 Duralock AA & AAA batteries are evidently made in China, seems they don't last even a year and corrode even when sitting in the container! (see pic. I am about to throw away all my last batch of 2025 Duracell batteries and Energizers...
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Duracells Leak
on August 18, 2019
Posted by: Capt
from Seattle, WA
I have several devices that have been ruined by leaking Duracells. I needed a flashlight today and found the batteries have leaked. It was fine a week ago. Is it time to switch brands?
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, August 25, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking Duracell batteries
on November 6, 2019
Posted by: A Mark
from USA
In the last six months I have had three devices ruined by leaking Duracell batteries. After many, many years of using Duracell, I will no longer buy/use them.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 9, 2019
A Mark, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking and corrosion issues
on November 23, 2019
Posted by: Ensign
from PA
I have purchased and used Duracell batteries all my life on the premise that paying a little extra I could get a quality product. I never had a problem with corrosion ever. Many times batteries would be in use for years without leakage. Then I noticed that Duracell batteries I was using came from China and I also took notice to excessive leaking and corrosion, often when the batteries had only been in use a short time. Often the leaking batteries had dates for shelf life for years. They have not only ruined ordinary flashlights but also expensive cameras, remotes, computer equipment, etc. I will now be changing to another brand any brand will be better than Duracell.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 29, 2019
We’re sorry to hear about your experience and will make sure our customer relations team is in the loop. Furthermore, we take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer relations team at 800-551-2355 if you still have additional questions and/or concerns. We are open between 9am-6pm EST. Thank you!
Written by a customer while visiting duracell.com
Customer Rating
1
destroyed my head light
on July 16, 2016
Posted by: Jake
from Pittsburgh, PA, United States
These batteries leaked and destroyed my Petzl head lamp. They date on the batteries was 2016 and they leaked in 2015
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 21, 2016
Apologies for that, Jake. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
NOT UP TO PAR
on December 30, 2017
Posted by: Lindy
from Cambridge, MN, United States
The Duracell AAA battery 16 pack that I bought does not last 1/4 as long as an energizer of equal value. I use them in my insulin pump and for whatever reason they just don"t last. # on package is 7216868101 date is march 2027.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Disappointing Performance
on January 15, 2018
Posted by: ShreeTE
from Indianapolis, IN, United States
Duracell hearing aid batteries lasting barely 1 day and performance is unstable. We purchased a 32-pack of Duracell 312 hearing aid batteries on 1/5/2018. The best-by date is March 2021. I opened the package on 1/8/2018, and in 7 days I have gone through 5 batteries already.
My hearing aids are connected to my cell phone through a Bluetooth app which gives me various information including battery strength. These batteries come out of the package at 60%-80% strength. Some batteries are malfunctioning within minutes of insertion.
My audiologist warned me that store-bought batteries are mass produced and sit in warehouses for long periods of time resulting in greatly degredaded performance. He recommended I purchase my batteries through him; admittedly an obvious benefit to the audiologist. The audiologist supplied my first box of batteries [not Duracell brand], and those batteries had a life of approximately 5 days under heavy use.
When I purchased my latest package of Duracell batteries, I was very disappointed at the performance; both in longevity of battery and of various malfunctions, such as my hearing aids shutting off minutes after new battery insertion. In one example, one hearing aid shut off while I was busy and did not immediately replace it. Over an hour later, the hearing aid turned on without intervention.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Not Long Lasting at ALL, leaking!
on May 20, 2019
Posted by: MadatU
from Chicago
Why do your AAA batteries continue to leak! Went to use a measure device only to find out it wasn't working. Open it up to find the batteries leaked! This has NEVER happen before, what is going on?
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, May 21, 2019
MadatU,we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com