Customer Reviews for Fellowes - 4606001 Powershred 60CS Cross-Cut Shredder with 10-Sheet Capacity - Black
Customer Rating
5
Replacement shredder
on September 23, 2014
Posted by: Chazman
I bought this as a replacement for my old Fellowes shredder that died after over 10 years of heavy use. In the short time I've had this one it has been great!
We have a small office of 4 people. We do not shred tons of documents on a daily basis. Maybe 1-10 per day at different intervals. We took proper care of the machine following it's care and cleaning instructions with the proper oil. However, it decided to not shred anymore shortly after 1 year of use, and will barely pull the document down and if it does it goes sideways. Just wish it would of lasted longer than one year. Not a horrible product just disappointing. And overall it is a really loud machine.
Response from fellowes.comBy AS, CS, September 2, 2014
Dear AprilFairbanks,
We are sorry to hear about your unsatisfactory experience with the operation of your 60CS shredder. If I may make a suggestion, I would recommend contacting our Customer Service via phone while you are near your machine. Customer Service can be reached at (800)945-4545 and would be more than happy to help you troubleshoot your shredder malfunctions. If we are unable to solve these problems, we have several replacement options that we can gladly go over with you. Thanks for the review!
Far exceeds our old shredder. It even cuts up credit cards and CDs quickly and efficiently into bite size pieces. Easy setup. Website offers troubleshooting help altho I doubt you'll need it. Customer service phone number readily available for answering questions, replacing parts, etc. I definitely recommend this product.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, August 8, 2014
Aspen,
Thank you for taking the time to submit a review. We are committed to offering the most innovative solutions, exceptional product quality and first class support; you help make that possible.
Our original Fellowes crosscut shredder was a workhorse for about 8 years. When it finally failed due to overloading, there was no question - the replacement had to be a Fellowes.The new one is a refinement of our original and hopefully will give us the service equal to or better than our previous Fellowes shredder. It appears to be even more substantially built than it's predecessor.
Product is well built and does everything I have asked it to do. Could have a larger waste basket, but OK for general use. Would recommend this product to anyone who need this type of product.
Pros: Quiet Operation, Quality Construction, Warranty, Safety Features
Good Shredder But Noisy And Slightly Unsafe At Power On
on April 15, 2014
Posted by: TexasMomma1999
It does a great job with what I consider our normal household shredding load without jamming, overheating or slowing down. The only things I don't like about this shredding is the fact the motor engages when turning on the master power switch even if there is nothing within the sensor's range. This shredder is also louder than I would expect for it's size - it is something you don't run at night unless your trying to wake your spouse.
Pros: Sheet Capacity, Shreds Credit Cards, Staples and CDs, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: Safety Features, Quiet Operation
I would recommend this to a friend!
Response from fellowes.comBy Melissa Hauser, customer reviews, April 17, 2014
TexasMomma1999 Thank You so much for your review of the Powershred 60Cs Cross-Cut Shredder. We value your opinions and will pass your comments on to our shredder team.