Customer reviews from hp.com
HP - Essential Laptop Computer 15.6" HD AMD Athlon 8 GB memory; 256 GB SSD - Silver
Average customer rating
4.3
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
127
4 Stars
40
3 Stars
15
2 Stars
8
1 Star
12
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for HP - Essential Laptop Computer 15.6" HD AMD Athlon 8 GB memory; 256 GB SSD - Silver
Posted by: cdp1
from Tx
Verified Purchase:Yes
It’s lightweight, charges fast, easy to read keys!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Good product, but the keyboard is uncomfortable
on January 16, 2024
Posted by: KDabc123
Verified Purchase:Yes
It's not my favorite laptop, but does the trick without glitches and it was a great price. The thing I've been finding hardest to adapt to is the keyboard. It has the number pad on the left, which is something I'm used to, but for whatever reason it feels like the alphabet keys are crammed too far left of center. The space bar is to the left of the touch pad. My right hand was constantly hitting the wrong keys until I put a few added touch points with puffy fabric paint to keep it from drifting.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Melanie D.
from Tallahassee, FL
Verified Purchase:Yes
The keyboard is small and shifted to the left to accommodate a full number pad on the right. If this was an option while building the device, the description of options was not clear. This makes typing uncomfortable and frustrating.
Written by a customer while visiting hp.com
Posted by: AJ D
from Maryland
Verified Purchase:Yes
Screen is barely see able and the touchpad clocks when your not touching it
No, I would not recommend this to a friend.
Value
2
Quality
1
Response from hp.comBy Alexis, HP Care, July 19, 2023
Hi AJ,
Thanks very much for your feedback. For any issues around display and touchscreen issues, I'd highly recommend checking out this link for assistance: https://support.hp.com/us-en/help/computer/display-touchscreen-issues
If you still need help after trying that out, our support team is more than happy to look into it with you. You can reach them anytime at support.hp.com.
Alexis
HP Care
Thanks very much for your feedback. For any issues around display and touchscreen issues, I'd highly recommend checking out this link for assistance: https://support.hp.com/us-en/help/computer/display-touchscreen-issues
If you still need help after trying that out, our support team is more than happy to look into it with you. You can reach them anytime at support.hp.com.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: AngelicaNP
from Georgia
Verified Purchase:Yes
I have thoroughly enjoyed my new laptop! It is perfect for school and personal use. The only con that I have is that the mouse pad sticks just a tiny bit, making it difficult to highlight one particular word vs a paragraph. Nevertheless, I love my HP device!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: KL83
from Glouster,
Verified Purchase:Yes
Only big issue was shipping. Everything else so far is great!
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: much to expensive
from Oregon
Verified Purchase:Yes
Easy setup, working great
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I am disappointed that when working with app on the computer the computer screen will blink off briefly. I also feel the keyboard is not as comfortable to use as my previous HP computer.
Written by a customer while visiting hp.com