Customer reviews from hp.com
HP - Essential Laptop Computer 15.6" HD AMD Athlon 8 GB memory; 256 GB SSD - Silver
Average customer rating
4.3
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
131
4 Stars
40
3 Stars
17
2 Stars
10
1 Star
12
87%of customers recommend this product.
(
52 out of
60)
Customer Reviews for HP - Essential Laptop Computer 15.6" HD AMD Athlon 8 GB memory; 256 GB SSD - Silver
Posted by: Angodun
from Shelley, Idaho
Verified Purchase:Yes
It is a great machine, except after first updatei can longer make the camera work
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Because I added two customizations (larger SSD & non-glare display), my laptop took time to be built. Worth the wait. As an economic, no-frills home computer, this 15-inch Windows 11 should do the job for me.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: JANEMC
Verified Purchase:Yes
Wonderful, easy to set up and use laptop. Very good price. I added a mouse.
Written by a customer while visiting hp.com
Posted by: CK Ross
from Seattle, Wa
Verified Purchase:Yes
Not A good choice if you have any real work to do, Spend the time to have a unit built and get a larger screen if you can afford the heftier price point, you'll be much happier!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4
Good product, but the keyboard is uncomfortable
on January 16, 2024
Posted by: KDabc123
Verified Purchase:Yes
It's not my favorite laptop, but does the trick without glitches and it was a great price. The thing I've been finding hardest to adapt to is the keyboard. It has the number pad on the left, which is something I'm used to, but for whatever reason it feels like the alphabet keys are crammed too far left of center. The space bar is to the left of the touch pad. My right hand was constantly hitting the wrong keys until I put a few added touch points with puffy fabric paint to keep it from drifting.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Melanie D.
from Tallahassee, FL
Verified Purchase:Yes
The keyboard is small and shifted to the left to accommodate a full number pad on the right. If this was an option while building the device, the description of options was not clear. This makes typing uncomfortable and frustrating.
Written by a customer while visiting hp.com
Posted by: AJ D
from Maryland
Verified Purchase:Yes
Screen is barely see able and the touchpad clocks when your not touching it
No, I would not recommend this to a friend.
Value
2
Quality
1
Response from hp.comBy Alexis, HP Care, July 19, 2023
Hi AJ,
Thanks very much for your feedback. For any issues around display and touchscreen issues, I'd highly recommend checking out this link for assistance: https://support.hp.com/us-en/help/computer/display-touchscreen-issues
If you still need help after trying that out, our support team is more than happy to look into it with you. You can reach them anytime at support.hp.com.
Alexis
HP Care
Thanks very much for your feedback. For any issues around display and touchscreen issues, I'd highly recommend checking out this link for assistance: https://support.hp.com/us-en/help/computer/display-touchscreen-issues
If you still need help after trying that out, our support team is more than happy to look into it with you. You can reach them anytime at support.hp.com.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: AngelicaNP
from Georgia
Verified Purchase:Yes
I have thoroughly enjoyed my new laptop! It is perfect for school and personal use. The only con that I have is that the mouse pad sticks just a tiny bit, making it difficult to highlight one particular word vs a paragraph. Nevertheless, I love my HP device!
I would recommend this to a friend!
Written by a customer while visiting hp.com