Customer reviews from Sony.com.au
Sony - WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Blue) (International Version) - Midnight Blue
Average customer rating
4.2
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
16
4 Stars
9
3 Stars
0
2 Stars
1
1 Star
3
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for Sony - WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Blue) (International Version) - Midnight Blue
Customer Rating
5
Love the 1000XM
on May 1, 2025
Posted by: Headphone gal
Love the 1000XM...................................
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
1
2 years of use
on May 27, 2025
Posted by: Haannii
Gender:Male
My honest review after two years of use. My main requirement was to have a headphone that would work during commuting for meetings and calls. It doesn't work when commuting, as the other person cannot hear with lots of background noise being picked up. After two years of use colour is starting to wear off due to the bad design. I bought it with lots of expectation, and this headphone failed miserably. The switch over between devices is miserable, and so is the app, which is very painful to use. Only good thing about the headphones is that during flights, noise cancellation is good at blocking any external noise. In all nothing stands out for me and I should have opted for Jabra..
No, I would not recommend this to a friend.
Written by a customer while visiting Sony.com.au
Customer Rating
4
Great sound
on December 2, 2025
Posted by: Castastic
great sound, as i prefer bass heavy music.
Noise cancelling if great, could be better for travel (ie airplane) but hard to find a headphone that fully blocks that.
the pressure point onto of the head from the headband gets painful if used for more than 6 hours.
Noise cancelling if great, could be better for travel (ie airplane) but hard to find a headphone that fully blocks that.
the pressure point onto of the head from the headband gets painful if used for more than 6 hours.
Written by a customer while visiting Sony.com.au
Customer Rating
5
Comfy
on December 22, 2025
Posted by: prmar73
Gender:Male
I've had them around a month and am happy with their quality and sound.
I would recommend this to a friend!
Written by a customer while visiting Sony.com.au
Customer Rating
2
Bought as gift
on December 29, 2025
Posted by: Durrie
I purchased these headphones and a second pair, as gifts for other people. Your sales workflow in the online store doesn't appear to accommodate such a circumstance for existing members. I now recieve emails like this, and all of the helpful informational ones for new owners twice as if I'm a new user/owner, whereas my own set of headphones was already registered through the site and app. It's quite annoying, and I imagine a real pain in the neck to try and sort it out with your systems. So hopefully it will stop when the recipients register their ownership.
Written by a customer while visiting Sony.com.au