Customer reviews from hp.com
HP - Envy Laptop (Ultra 7-155H, 16GB, 512GB PCIe SSD, 17.3 Touch FHD (1920x1080), Intel Arc, Win 11 Home) - Glacier silver
Average customer rating
4.2 out of 5
4.2
(105 Reviews)
Open Ratings Snapshot
Rating breakdown 105 reviews
5 Stars
64
4 Stars
21
3 Stars
9
2 Stars
2
1 Star
9
85%of customers recommend this product. 
(
34 out of 40
)
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Customer Reviews for HP - Envy Laptop (Ultra 7-155H, 16GB, 512GB PCIe SSD, 17.3 Touch FHD (1920x1080), Intel Arc, Win 11 Home) - Glacier silver
Customer Rating
5 out of 5
5
Outstanding
on October 19, 2024
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Second Envy laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Computer
on January 12, 2025
Posted by: Cgreen1122
from Accokeek Md
Verified Purchase:Yes
Awesome computer great price
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Most problems went away with this purchase
on January 28, 2025
Posted by: Laptop reviewed
from NY
Verified Purchase:Yes
My old HP laptop needed a new battery, was very slow and was falling apart, literally! Norton says it has broken registries, but won't fix that problem. This new one is better in all respects except Norton says it has broken registries. I do like the feature that recognizes my face to allow me in!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Laptop
on February 5, 2025
Posted by: Bigdog9519
from Pontiac, IL
Verified Purchase:Yes
Very nice computer that is exactly what I was wanting, and the price was reasonable.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
No MS Word of Excel included
on October 25, 2025
Posted by: Dugals
from LI, NY
Verified Purchase:Yes
Beware no MS Office included with Windows 11
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Power Button Next To Delete Button - Makes no sense
on December 2, 2024
Posted by: Kim921
from Houston, Texas
Verified Purchase:Yes
I believe the unit will perform as I expected - but absolutely hate that the delete button is next to the power button in the middle of the keypad and is small. I will never understand why it is positioned in that location. I may return it since it is so easy to miss the delete and I don't want to deal with that on a daily basis
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Wanted to Like It, Didn’t Work Out
on October 26, 2024
Posted by: SS2J
from Southern California
Verified Purchase:Yes
I really wanted to like this laptop. I had a 17 inch HP for the past 5 years and it was amazing! No problems until recently when it refused to charge (even after going to get it fixed). That being said I figured it was time for a new one. I chose this model because it had good reviews and I hoped it would be similar to my 2019(?) hp envy. Unfortunately it has not been. The first couple of weeks were good so I thought I was good to go. The last few weeks have been rough though. It’s been really slow (even though I got a temporary laptop and that one works fine with the wifi) so I don’t think it’s my internet. It’s shut off multiple times while I’ve been working despite being fully charged, it has also glitched when I have tried to switch tabs (I have a video of this) and most of the time I have to reload my webpages (although the other people who use laptops in my house don’t have to, and again when I use a loaner laptop — it’s fine). Also I feel like the sound on this laptop isn’t great it’s kind of muffled — both when you create videos (I record lectures) and when your are on video calls. I also am not the biggest fan of the keyboard. I know you can get external keyboards but I travel a lot and don’t really enjoy bringing another item. I’m pretty bummed because I wanted to like this laptop as much as my first Hp. It just hasn’t been the right fit. It’s also heavier than my old one. It is a pretty design though, and I like the new port for charging, and the physical shutter for the camera. I really wanted this to work! Unfortunately I don’t think it’s the laptop for me and my needs.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
High end laptop
on January 2, 2025
Posted by: Sailbad the Sinner
from Boat in Chesapeake Virginia shore
Verified Purchase:Yes
Lots of USB ports. Touch screen works well. Only negative so far is 100w power draw. Machine and charger brick running hotter than I expected. Less than one month owned, so time will tell if heating is a real issue and how well the machine holds up.
Written by a customer while visiting hp.com
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