Customer reviews from hp.com
HP - Envy Laptop (Ultra 7-155H, 16GB, 512GB PCIe SSD, 17.3 Touch FHD (1920x1080), Intel Arc, Win 11 Home) - Glacier silver
Average customer rating
4.2
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
27
4 Stars
11
3 Stars
3
2 Stars
2
1 Star
3
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for HP - Envy Laptop (Ultra 7-155H, 16GB, 512GB PCIe SSD, 17.3 Touch FHD (1920x1080), Intel Arc, Win 11 Home) - Glacier silver
Posted by: Naples Florida
from Naples, Florida
Verified Purchase:Yes
While the primary functions of this HP are working correctly, several of the ports on the left side of the case work inconsistently. The HDMI port (#10) worked properly during the first week when I had the laptop, but it doesn't work now. (The LP Monitor to which it is connected still works correctly with another laptop I own.) The USB-C ports #11 and #12 also work well sometimes but not always. Are there loose port connections? Horrible HP quality control!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
This is the first laptop I have bought myself since graduate school 30 years ago. However, I liked the HP laptops provided to me by my employer over the last 15 years, so that's the company I looked at when I left to go my own way. My main criteria was a large screen. This one is big and beautiful. I don't use it for gaming - just work, surfing the web and videos. The only shocker was how heavy she is. Oof. I mean it was in the specs, but I didn't quite anticipate how much more she would weigh than my old one - I mistakenly thought that getting rid of my ancient disk drive would lighten the load but screens are clearly heavy. Still - it fits in all my backpacks and carry abgs and that's all I need.
Written by a customer while visiting hp.com
Customer Rating
1
lousy touchpad
on January 7, 2025
Posted by: different nickname
from st louis, mo
This was delivered on Jan 2, 2025. The touchpad operates sporadically. Sometimes it responds to a tap but often it does not. I use a tap on the touchpad to use the computer, thus the touchpad needs to work right each time I tap it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Sandy Jo
Verified Purchase:Yes
I'm disappointed. The camera stopped working after the first day, and the sound from the speakers is like a cheap radio. What happened to quality?
Written by a customer while visiting hp.com
Posted by: Anonymous
from Butler, OH
Verified Purchase:Yes
Beautiful computer. I bought it for school/work/gaming and it’s perfect. Opens and loads quickly, Windows 11 isn’t as terrible as it could be. So far I love it. I hope this Envy lasts 10 years like the last one did.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Satisfied Customer 64
from VA
Verified Purchase:Yes
The boot time is great, and the facial recognition makes turning on this computer my favorite. The intel core ultra 7 handles many different tasks without slowing down. I have used this laptop almost daily for 2 months now with no issues.
HP Envy 17.3 / 500GB ssd drive
HP Envy 17.3 / 500GB ssd drive
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: badcorgi
from California
Verified Purchase:Yes
I bought this to replace my older 2017 HP Envy laptop of similar design and size. No regrets. I bought this for a "cannot refuse" sale price even though I was not actively searching. Glad I did though. I like that Microsoft Co-Pilot, Windows 11 and all newer AI related software comes loaded on this machine. My previous laptop wasn't Windows 11 compatible. I really like it and highly recommend!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2
I replaced my older HP Envy Laptop purchased 9 1/2 years ago with this recent version. No comparison
on February 17, 2025
Posted by: D Gal
from Manteca, CA
Verified Purchase:Yes
The HP Envy Laptop 17, Windows 11 Home, 17.3" reaction time online is good. I agree with some of the reviews the power button is poorly placed, too close to the delete button. I have had to call three techs(incl. 2 HP techs) to solve the problem of losing wi-fi connection and having to shut down and restart the laptop each time to regain connection. I have only had the HP Envy two months.
Written by a customer while visiting hp.com