The shredder gets stuck sometimes and I had to get a replacement. The staples team was fast and efficient in sending new machine! Would recommend staples any day.
We employ adults with special needs. We had a need to keep them busy during slow production times. We used to buy one commercial shredder but our crew just shreds a few pages at a time. Decided to buy multiple smaller shredders so everyone could shred. This one overheats if you use it consistently. Also purchased basically the same shredder from other companies and have not seen an overheating problem on them.
The upper part with blades is VERY heavy and there is no opening or lip to lift off of the container . I am a Senior citizen with a painful thumb so it takes patience to lift top. I would tell people lid is heavy to lift