Customer reviews from Staples
Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Average customer rating
4.2
(1,101 Reviews)
Rating breakdown 1,101 reviews
5 Stars
681
4 Stars
195
3 Stars
77
2 Stars
38
1 Star
110
86%of customers recommend this product.
(
98 out of
114)
Customer Reviews for Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Posted by: LISA C.
Verified Purchase:Yes
Jams easily and hard to unjam. I never put more than 4 pages at a time and it still jammed constantly. The function that recognizes there is a paper to pull into w so now it’s useless and now its past the return window
Response from StaplesBy May 1, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: RACHEL F.
from BRYANT POND
Verified Purchase:Yes
I bought this to replace a paper shredder that has broken and declared that it was no longer wanting to work. I love the way this paper shredder is not near as loud works easily and can take plenty of pages in a short touch of time.
Written by a customer while visiting Staples
Posted by: C.J.
from Poughkeepsie
Verified Purchase:Yes
I rally love it it was quieter than the one I got from another site and it holds so much more. The teeth inside are far more superior than the one we had and I am hopeful this one wil last longer
Written by a customer while visiting Staples
Posted by: S.D.
Verified Purchase:Yes
Very happy with this shredder. Well made just the right size for home use. Not too big. Works well
Written by a customer while visiting Staples
Posted by: MARILYN S.
Verified Purchase:Yes
Works well. Would have preferred a pull out waste basket instead of having to lift the shredder off of the container each time to empty.
Response from StaplesBy April 21, 2025
Hi thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^MS
Written by a customer while visiting Staples
Posted by: KELLY B.
Verified Purchase:Yes
Great price works well if u use for few mins straight papers get stuck in the inside bottom u have to pull it out. But great for the price
Written by a customer while visiting Staples
Posted by: SHIELA C.
Verified Purchase:Yes
Very noisy basket is alot smaller than expected. Would not purchase again
Response from StaplesBy April 21, 2025
Hi I'm sorry to hear that you're unhappy with your purchase and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples