Customer reviews from Staples
Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Average customer rating
4.2
(1,080 Reviews)
Rating breakdown 1,080 reviews
5 Stars
666
4 Stars
192
3 Stars
77
2 Stars
37
1 Star
108
84%of customers recommend this product.
(
82 out of
98)
Customer Reviews for Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Posted by: MARILYN S.
Verified Purchase:Yes
Works well. Would have preferred a pull out waste basket instead of having to lift the shredder off of the container each time to empty.
Response from StaplesBy April 21, 2025
Hi thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^MS
Written by a customer while visiting Staples
Posted by: KELLY B.
Verified Purchase:Yes
Great price works well if u use for few mins straight papers get stuck in the inside bottom u have to pull it out. But great for the price
Written by a customer while visiting Staples
Posted by: SHIELA C.
Verified Purchase:Yes
Very noisy basket is alot smaller than expected. Would not purchase again
Response from StaplesBy April 21, 2025
Hi I'm sorry to hear that you're unhappy with your purchase and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
Posted by: MARIAM H.
Verified Purchase:Yes
The printer box says this shredder is for medium use and can shred 15 sheets at a time. I don't think it can handle more than a few sheets at most. This probably wasn't the best choice for us.
Written by a customer while visiting Staples
Posted by: OLIVIA G.
Verified Purchase:Yes
Very poor quality product. Shredded paper got stuck in feeder and reverse would not clear paper shreds. Waste of money and would not recommend. Only have 30 days to return product for refund or exchange.
Response from StaplesBy April 18, 2025
Hi Olivia thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples
Posted by: S.W.
Verified Purchase:Yes
Not bad but shuts down due to overheating often
Response from StaplesBy April 17, 2025
Hi Thanks for reaching out to us. I regret to hear that you received a defective item with your recent purchase. To return or replace this item please visit your local store. https://stores.staples.com/search ^MS
Written by a customer while visiting Staples
Posted by: ROLAND C.
Verified Purchase:Yes
Saves time by shredding multi sheets quickly.
Written by a customer while visiting Staples
Posted by: DIANNE T.
Verified Purchase:Yes
Small enough to fit under my desk incognito and get the job done. I am well pleased with my purchase.
Written by a customer while visiting Staples