Customer reviews from Staples
Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Average customer rating
4.2
(1,080 Reviews)
Rating breakdown 1,080 reviews
5 Stars
666
4 Stars
192
3 Stars
77
2 Stars
37
1 Star
108
84%of customers recommend this product.
(
82 out of
98)
Customer Reviews for Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Posted by: J.R.
Verified Purchase:Yes
Adequate for home use.
Written by a customer while visiting Staples
Posted by: M.O.
Verified Purchase:Yes
The shredder failed to work after a week’s used. Very disappointing and I have planned to return it
Written by a customer while visiting Staples
Posted by: JAMES M.
Verified Purchase:Yes
delivery's vary great
Written by a customer while visiting Staples
Customer Rating
5
Staples 8-Sheet Cross-Cut Personal Shredder(SPL-OXC8A)
on June 24, 2025
Posted by: S.N.
Verified Purchase:Yes
It is a good small shredder. Work efficiently and well. I recommend it.
Written by a customer while visiting Staples
Customer Rating
5
Love this little machine
on June 24, 2025
Posted by: Patti F.
Remember to keep a supply of lubricant sheets on hand to keep your machine running smooth. And use the plastic bag that the shredder comes wrapped in to make emptying the shredded paper out earlier.
Written by a customer while visiting Staples
Posted by: MARYANNE C.
Verified Purchase:Yes
I think that the customer should have the opportunity to try the shredder before purchasing in order to help make their decision.
Written by a customer while visiting Staples
Posted by: ROBIN T.
from Aptos
Verified Purchase:Yes
I initially could not get it to work. I doesn't seem like it should be hard. But could not get the light to come on to say it's ready. Noticed the catch basket didn't seem to be set properly but try and try it would not work and would not seat the catch basket properly. Several people came around to help and give it a try. Lot's of fussing and they all tried their solution(s). I gave up and walked away ready to return it. Then someone made it work. We will see if the same problem occurs when the catch bucket is emptied the first time.
Written by a customer while visiting Staples
Posted by: HEIDI E.
Verified Purchase:Yes
Broke after 3 months with just medium to light usage
Response from StaplesBy June 26, 2025
Hi Heidi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples