Customer reviews from Staples
Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Average customer rating
4.2
(1,080 Reviews)
Rating breakdown 1,080 reviews
5 Stars
666
4 Stars
192
3 Stars
77
2 Stars
37
1 Star
108
84%of customers recommend this product.
(
82 out of
98)
Customer Reviews for Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Posted by: Irene
Verified Purchase:Yes
Really pleased with my purchase. Does the job and was reasonably priced.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
doesn't shred credit cards - machine now jammmed
on May 30, 2026
Posted by: Missy
Verified Purchase:Yes
I tried to shred a credit card and the machine jammed up and will not work.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Office Drudge
Verified Purchase:Yes
The shredding is great, but the basket is designed in such a way that a liner bag can't be positioned very well so shredded material falls everywhere when the basket is pulled open to dump the material.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
The machine doesn't work now; it only worked for a
on May 28, 2026
Posted by: Carmen
Verified Purchase:Yes
No work anymore
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
1
Do not buy
on May 27, 2026
Posted by: Stephanie
Used for 1 month barely and has stopped working. Doesn’t turn on anymore.
Response from StaplesBy AL, Social Media, May 28, 2026
Hi, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST. ^AL
Written by a customer while visiting Staples
Posted by: Don
Verified Purchase:Yes
What can I say except it does its job and shreds with no issues!
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Cole
Verified Purchase:Yes
Gets hot very fast and shuts down until cooled
Written by a customer while visiting Staples
Posted by: Sunshine
Verified Purchase:Yes
I really like my shredder it’s good for me. I use it to get rid of daily mail that’s not necessary. But if you’re looking for a larger shredder, I do not recommend this one. This one is small and it’s personal.
I would recommend this to a friend!
Written by a customer while visiting Staples